196 results found
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Removal of the MS* prefix on credit card statements (Stripe)
Currently there is this prefix on guests credit card statements: MS*
The MS stands for Mews Systems.
The hotel can configure what comes after the prefix (most likely the hotels name).This prefix is confusing and from my point of view not necessary. Therefore my strong suggestion is to remove it.
We are using Mews Pay with Stripe in the background.
1 vote -
Swish payment method
Swish is the leading payment method in Sweden used by 80% of the addressable population in both peer-peer payments but also widely used offline in B2C and as digital payment method (offered through partners such as Klarna or Adyen). Swedish hotels that have a large local customer base or for example sell a lot of gift cards would assume Swish is enabled also for Mews Payments.
1 vote -
Mews Payments Terminal in Japan
Mews Payments is available in Japan however terminals are not yet.
1 vote -
Union Pay
Union Pay is a large Payment Provider in China: https://m.unionpayintl.com/en/
1 vote -
Option: To "Send/Not send" email for payment requests when created through API
Payment requests can be used for custom booking engine to integrate Mews Payments and offer on session payments. The payment request can be created through the API, the ID returned can then be used to embed the webpage into the custom booking engine. It's not great for the guest journey that when the payment request is created, an email is send to the customer as the payment request webpage is also offered on session. An optional parameter for the email send would be solve this problem.
1 vote -
Barclaycard
Barclaycard are one of the largest payment providers in the UK. Can you advise when you will have an integration with them please?
1 vote -
Moneris payments integration
Wanted to use Moneris for payments
1 vote -
Amazon Pay
Hey, it should be possible to pay with Amazon Pay during the guest journey. Lots of customers are using Amazon Pay and it would be beneficial to customers & hotels.
1 vote -
Credit card authorization
We have many guests staying with us for months. Mews only keeps authorization for incidental charges for up to 28 days. We'd like to be able to set it up for longer than that.
1 vote -
Automatic settlement externally paid
It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.
For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.
1 vote -
Tâches réalisé: avoir le lien direct sur la réservation
Tâches réalisé: avoir le lien direct sur la réservation. Si non, on doit aller chercher la réservation concerné; c 'est dommage.
1 vote -
Allowance for more than one trigger for Automatic Settlement
Currently guests can online check-out with a balance to be paid on their bill, usually Food and Beverage items. This needs to be mitigated to streamline the customer's journey. As of now, automated settlements can be created for stays with only ONE trigger, however there needs to be the allowance for TWO triggers. The first one to charge for the start of the stay, and the second to charge at the end of the stay for items that were consumed after the first automatic settlement.
1 vote -
Bill items showing number of items - turn off of bill as package products
Hi
When we have rates that consist of package items, such as our bed and breakfast rates it is confusing for the customer, that the bills shows a section called BILL ITEMNS (X ITEMS). Where the X is the amount of products added to the bill. But since these product are hidden, the number of items does not correspond with what the customer (in their mind) have purchased.
Would be great to be able to turn of the ITEM count or have it refer to posting itemns, rather than number of products.1 vote -
Payment Report by Department
The payment report is currently filterable by EMPLOYEE.
Filtering by DEPARTMENT would be more useful to us in terms of auditing.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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removing the black bar on invoices
To save ink cartridges , we would like to remove the black bar on invoices
1 vote -
Mews Payments balance shows link to reservation or person it was made from
On the Mews Payments Balance report - it would be very useful to have the information of the reservation and person who made the payment.
Right now there is no way to see which payment is from which person / reservation.
1 vote -
Obtain payment files from PSP to allocate payments
Obtain payment files from PSP to allocate payments
Why:
We need the payment details files from the PSP to load into this middleware in order for it to allocate the payments from exact and indicate the commissions deducted by PSP.1 vote -
Process Dankort Debit Payments
80% of all Danish people have a Dankort Debit card, however only 20% if Danes own a credit card. By having Mews process Dankort debit cards, three times more payments can go through Mews instead of relying on a 3rd party payment processor.
1 voteWe will look into this
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Payment report - add (verifiying/pending) pre-authorizations
Please add the option to select pre-authorizations as a type in the payment report.
We want an overview of the pre-authorizations which are pending or verifying. In the payment report there are already status filters for those.
With the new P2D2 rules, with some guest creditcards have to be verified when making a pre-authorization. And it is currently very unclear to see which pre-authorizations are still verifying/pending, without diving into those individual reservations.
1 voteHi all,
Moving this idea to be upvoted, feel free to share with your colleagues if you will find this idea helpful to see in Mews.
Best
Mews Team
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PayMaya
A payment system that has quickly become the preferred option for the Phillipines, https://www.paymaya.com/.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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