Rate Mixing
The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either no rate at all either a rate that is more expensive than the mix of the last minute rate + another one.

Hey community!
I'm happy to announce that this feature is something we'll be looking into throughout 2025 👏
If you're interested in talking to us about this functionality and what you expect from it, please, use this community link and send me a direct message. We'll plan out when to talk about the initiative in detail and what will be the timeframe 🎉
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Cédric Lallouet commented
This would be amazing!!
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Mehmet Tetikel commented
Here are two important, connected points:
Check-out time must be final
As soon as a second reservation is created for the guest, the system should adjust the check-out date accordingly without requiring the guest to be checked out and then checked in again.
Otherwise, this causes issues with arrival and departure control, and it is also problematic for housekeeping, as the guest would incorrectly appear as departed.
Multiple rates must be possibleThe system should allow different rates to be recorded within a single reservation so that, for example, a tour operator rate and a standard rate can be applied in one booking.
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Catrine Farstad commented
Totally agree with this
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Maren Charlott Wold commented
This would be amazing!!
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Silje-Mari Eneberg Auråen commented
It would be great if we could have 2 rate codes on the same reservation
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Wenche Rolland commented
It would be great if we could have 2 rate codes on the same reservation
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Caroline Granbom commented
Been able to have more than one ratecode per reservation. Feks BAR the first night, and PACKAGE1 night two.
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Liset Bom commented
This is crucial!!
when making digital keys the guest has to come back to the front office to get new keys, the housekeeping thinks that the room is a departure but it stays more nights. the check out mail is send to the guest.. It is not professional at all.
This really needs to be solved! -
Kevin Gemsa commented
It would be nice if one rate change per day is possible in a reservation. Currently you can select one rate in a reservation. If the guest stays for 2 or more nights and the second day has different restrictions than the first, this cannot be changed.
Example: We have a Rate Group/Rate Flexible (CXL 6 pm) and a Rate Group/Rate Semi Flexible (CXL 14 days). The guest arrives 1 day before the trade fair and stays 2 days during the trade fair, I can only select one rate for the entire period. The correct rate would be 1 night Flexible and 2 nights Semi Flexible. The reception must therefore enter 2 reservations.
Another example: Corporate customers receive a contractually agreed fixed rate, but receive a discount of X % during trade fairs. As rates can only be dependent or independent, 2 rates must be created and therefore the reception must create 2 reservations. This is incorrect for CheckIn and CheckOut.
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Nathalie Nieuwenhuis commented
It would be nice, if it was possible to add multiple rate codes in one reservation. For example if there is a reservation for 4 nights. The first and the last night booked at the best available rate, however the second and third night is booked at the corporate's contract rate. Now, we need to make three separate reservations. If it would be possible to add multiple rate codes in a reservation, this would make this much easier.
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Max Seidel commented
FULLY AGREE. How much longer do you want to vote on this idea? It would be really a great relief to get this thing rolling. My earlier comments on this issue apparently disappeared?!
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Simone commented
Totally agree - it causes issues for every department not being able to apply separate rates to separate nights under one booking.
We host weddings - where a guest may be a general residential guest one night and then a wedding guest on the second. The rates all have different payment and settlement rules, so they must be picked up as individual bookings rather than amending the price.
It causes issues for housekeeping, reception, sales, revenue management - pretty much everyone! -
Liset Bom commented
This is very important planning wise for the housekeeping as well!
The housekeeping sees 25 departures and 25 arrivals while they could be stayovers.
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Manuela Stevenin commented
Multirate functionality which allow clients to combine different rate plans
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Beckhoff commented
As much as I appreciate Mews by now, other programs do it better.
So yes, it would be very helpful. -
Severine commented
When we have a 2=3 offer and the guest stay longuer we need to do another reservation for the 4th night
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Max Seidel commented
Very helpful also with event rates if guests arrive before or stay after a trade fair. The tedious work around with extended event rates and BARrate availability at the same time is nothing but additional complexity and a pricing disadvantage vs. OTS etc.
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Anne CHRISTENSEN commented
I agree
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zansari commented
I do agree with Philippe. It is very important in order to be aligned with other host reservation rates.
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Philippe MOURNE commented
Possibility to reserve differents rates for one or several date in one reservation.