Settings and activity
20 results found
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25 votes
Kevin Gemsa
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22 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kevin Gemsa
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36 votesKevin Gemsa
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21 votesKevin Gemsa
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33 votesKevin Gemsa
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22 votesKevin Gemsa
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567 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
Kevin Gemsa
supported this idea
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109 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kevin Gemsa
supported this idea
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29 votesKevin Gemsa
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20 votesKevin Gemsa
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71 votesKevin Gemsa
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10 votesKevin Gemsa
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25 votesKevin Gemsa
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17 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Kevin Gemsa
supported this idea
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458 votes
Hey community!
We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!
We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:
- Reservation managers / front desk staff who handle reservations daily
- Revenue managers
If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:
- Follow this link to take our Userberry test and share your feedback
- Please use a desktop browser — the survey includes visual elements
- Set aside around 5–10 minutes of your time
Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate…
An error occurred while saving the comment Kevin Gemsa
supported this idea
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36 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kevin Gemsa
supported this idea
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230 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaAn error occurred while saving the comment Kevin Gemsa
commented
Our Partner Hotelbeds needs every bill, because we charge the vrtual credit card and, if we can send the invoice automatically, it would be easier for our front office team.
Kevin Gemsa
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2 votesKevin Gemsa
shared this idea
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105 votes
An error occurred while saving the comment Kevin Gemsa
commented
We would like to send offers and confirmations of a block reservation directly from MEWS. For this we need mail templates for blocks and the possibility to click on the mail template option in the block (just like with the individual reservations)
Kevin Gemsa
supported this idea
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7 votesKevin Gemsa
shared this idea
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It would be nice if one rate change per day is possible in a reservation. Currently you can select one rate in a reservation. If the guest stays for 2 or more nights and the second day has different restrictions than the first, this cannot be changed.
Example: We have a Rate Group/Rate Flexible (CXL 6 pm) and a Rate Group/Rate Semi Flexible (CXL 14 days). The guest arrives 1 day before the trade fair and stays 2 days during the trade fair, I can only select one rate for the entire period. The correct rate would be 1 night Flexible and 2 nights Semi Flexible. The reception must therefore enter 2 reservations.
Another example: Corporate customers receive a contractually agreed fixed rate, but receive a discount of X % during trade fairs. As rates can only be dependent or independent, 2 rates must be created and therefore the reception must create 2 reservations. This is incorrect for CheckIn and CheckOut.