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An optional booking to be confirmed only with a credit card

At the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.

When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no credit card details are requested to guarantee the reservation.

We want the system to only give the guest the possibility to Confirm the reservation once they have inserted their credit card details first.

Thank you !

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Carol Domacasse shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Jan Pulkrábek responded  · 
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Magali commented  ·   ·  Report

    t the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.

    When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no paiement is required to confirm reservation

    We want the system to only give the guest the possibility to Confirm the reservation once tthe payment is made

  • Kato commented  ·   ·  Report

    Don't get it neither! Daily guests confirm their reservation this way... Please take care of this item with prior. thx!

  • Betty Devos commented  ·   ·  Report

    I I fully agree with this. Don't even understand why this is not the norm! Guests are receiving a confirmation while we do not want it to be confirmed at all without any kind of guarantee.

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