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  1. Granular User Privileges

    823 votes

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    182 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    Bernardo Verweij commented  · 

    Access to reservations, but read only. This is useful for smaller properties where for example the security guard needs to check passports/ID to make sure the correct person is in front of them.

    But then don't give them the access to make any changes to them.

    Bernardo Verweij supported this idea  · 
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    Bernardo Verweij commented  · 

    Currently, the "managing reservations" privilege is very broad.
    For example, the cutting keys privilege is lumped in with the manage reservations privilege.
    In our hotel, it would be very helpful to let some employees cut keys, but not manage the entire reservation like changing dates, etc.

    For example, our nightguard has been messing around in a reservation after he cut a new key for a guest at night. It was not malicious intent, but I'd like to just avoid it as a whole.

  2. Omnichannel communication in Mews

    25 votes

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    idea to upvote  ·  6 comments  ·  Guest Experience » Communications  ·  Admin →
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    Bernardo Verweij supported this idea  · 

  3. Hourly Desk Reservation

    3 votes

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    1 comment  ·  Property Operations & PMS » Space management  ·  Admin →
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    Bernardo Verweij supported this idea  · 

  4. Multiple guests in Reservation Pay Online

    3 votes

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    1 comment  ·  Payments » Payment methods  ·  Admin →
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    Bernardo Verweij supported this idea  · 

  5. An optional booking to be confirmed only with a credit card

    118 votes

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    32 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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    Bernardo Verweij commented  · 

    This would make so much sense. Please work on this.

    Bernardo Verweij supported this idea  · 

  6. Ability to Book a Reservation by Overriding Restrictions by Management

    222 votes

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    32 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Bernardo Verweij commented  · 

    Yes!

  7. Show all room types under the google booking link

    21 votes

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    10 comments  ·  Guest Experience » Booking engine  ·  Admin →
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    Bernardo Verweij supported this idea  · 
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    Bernardo Verweij commented  · 

    Yes this is a great idea. I really don't understand why the google link lands on one specific room type. Every other booking engine gives you the choice.

    It would be great for both the guest journey and upselling aswell!