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  1. Restriction Management Overhaul

    3 votes

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    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Revenue management  ·  Admin →
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    a.klotz commented  · 

    I am also reaching out with an important request regarding the restrictions functionality in Mews, as its current setup is having a direct impact on our revenue management.
    At the moment, the restrictions module appears to be too basic for effective hotel revenue management. In our view, this functionality is business-critical and should be improved to meet basic requirements.
    To give you a specific example: when we have two rate categories with different cancellation policies, where the first rate ends and the second rate starts on a certain date, the system does not seem to handle overlapping restriction periods correctly. If a reservation spans the end date of the first restriction and the start date of the second, no rooms are bookable anymore.
    Your support team has been very helpful and confirmed that the system is currently not able to prioritise one restriction over another. However, this limitation creates a serious operational and revenue-related issue for us.
    Could you please let us know how Mews intends to address this functionality gap, and whether there is a planned solution or workaround available?

    a.klotz supported this idea  · 

  2. Split charges on bill

    780 votes

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    idea to upvote  ·  121 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    a.klotz commented  · 

    Please go ahead with this feature. It is a crucial requirement and can't be missed in day to day business. The Auersperg Team

    a.klotz supported this idea  · 

  3. An optional booking to be confirmed only with a credit card

    118 votes

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    32 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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    a.klotz commented  · 

    I agree this is also super important to us and I don't understand why Mews is not following the same UX as when client is booking through Mews engine.

    a.klotz supported this idea  · 

  4. Custom mail per rate group

    26 votes

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    3 comments  ·  Guest Experience » Communications  ·  Admin →
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    a.klotz supported this idea  · 

  5. Availability

    1 vote

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    0 comments  ·  Property Operations & PMS » Space management  ·  Admin →
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    a.klotz shared this idea  ·