Settings and activity
19 results found
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36 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Magali
supported this idea
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76 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Magali
supported this idea
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5 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Magali
shared this idea
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3 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Magali
supported this idea
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68 votes
Hi all,
Thanks to the current feedback, we decided to move back this idea to be upvoted.
We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.
Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…
Looking forward to hearing more about this!
Magali
supported this idea
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22 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Magali
supported this idea
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73 votesMagali
supported this idea
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15 votes
An error occurred while saving the comment Magali
commented
Hotels would like to post a deposit on a group/company profile without having reservations. It can occur for group bookings, company credit, voucher bookings, or Non Ref bookings that were exceptionally canceled or postponed
Magali
supported this idea
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4 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Magali
commented
This may occur for example when the customer would like to add a different credit card for his stay or when payment was not captured before check in.
Magali
shared this idea
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Magali
shared this idea
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7 votes
An error occurred while saving the comment Magali
commented
An example of use case where there would be 2 cancelation policies for a rate group:
Rate group is PrePaid Non Refundable at the moment of confirmation.
CXL policy 1: If settlement fails when making the booking then reservation is canceled without fees.
CXL policy 2: If booking is canceled then apply cxl fees
Magali
supported this idea
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3 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Magali
shared this idea
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9 votesMagali
shared this idea
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25 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Magali
commented
In a chain I would like to know the value of a customer. Where did the stay and when and how much they spent in each of the chain's properties
Magali
supported this idea
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63 votes
An error occurred while saving the comment Magali
commented
The idea would be to share not only customer information but details of stay in each property. When and where they stayed and how much they spent
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2 votesMagali
shared this idea
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339 votes
Hey community!
I'm happy to announce that this feature is something we'll be looking into throughout 2025 👏
If you're interested in talking to us about this functionality and what you expect from it, please, use this community link and send me a direct message. We'll plan out when to talk about the initiative in detail and what will be the timeframe 🎉
Magali
supported this idea
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22 votesMagali
supported this idea
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An error occurred while saving the comment Magali
commented
I would like to sit with the guest, go through his bill and have him sign his bill and check out on the tablet
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19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Magali
supported this idea
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t the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.
When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no paiement is required to confirm reservation
We want the system to only give the guest the possibility to Confirm the reservation once tthe payment is made