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  1. 35 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali supported this idea  · 
  2. 66 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    An error occurred while saving the comment
    Magali commented  · 

    t the moment when an optional reservation is made for a guest manually, the guest will receive an email from MEWS and they can just click on Confirm or Cancel.

    When they Click on Confirm the optional reservation is immediately confirmed in MEWS but no paiement is required to confirm reservation

    We want the system to only give the guest the possibility to Confirm the reservation once tthe payment is made

    Magali supported this idea  · 
  3. 5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Magali shared this idea  · 
  4. 3 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Magali supported this idea  · 
  5. 69 votes

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    3 comments  ·  Payments » Other  ·  Admin →
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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Magali supported this idea  · 
  6. 23 votes

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    idea to upvote  ·  Vojta responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali supported this idea  · 
  7. 74 votes

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    Magali supported this idea  · 
  8. 16 votes

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    An error occurred while saving the comment
    Magali commented  · 

    Hotels would like to post a deposit on a group/company profile without having reservations. It can occur for group bookings, company credit, voucher bookings, or Non Ref bookings that were exceptionally canceled or postponed

    Magali supported this idea  · 
  9. 4 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Magali commented  · 

    This may occur for example when the customer would like to add a different credit card for his stay or when payment was not captured before check in.

    Magali shared this idea  · 
  10. 5 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali shared this idea  · 
  11. 8 votes

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    An error occurred while saving the comment
    Magali commented  · 

    An example of use case where there would be 2 cancelation policies for a rate group:

    Rate group is PrePaid Non Refundable at the moment of confirmation.

    CXL policy 1: If settlement fails when making the booking then reservation is canceled without fees.

    CXL policy 2: If booking is canceled then apply cxl fees

    Magali supported this idea  · 
  12. 55 votes

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    Magali commented  · 

    h

  13. 3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali shared this idea  · 
  14. 9 votes

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    idea to upvote  ·  0 comments  ·  Payments » Other  ·  Admin →
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    Magali shared this idea  · 
  15. 25 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Magali commented  · 

    In a chain I would like to know the value of a customer. Where did the stay and when and how much they spent in each of the chain's properties

    Magali supported this idea  · 
  16. 65 votes

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    Magali commented  · 

    The idea would be to share not only customer information but details of stay in each property. When and where they stayed and how much they spent

  17. 2 votes

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    Magali shared this idea  · 
  18. 244 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali supported this idea  · 
  19. 19 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Magali supported this idea  · 
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    Magali commented  · 

    I would like to sit with the guest, go through his bill and have him sign his bill and check out on the tablet

  20. 18 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Magali supported this idea  ·