Privilege: Refunds
Refunding a transaction can involve sensitive processes and effect property revenue, which means that employees should use the upmost care as they give refunds to guests. With the addition of a user privilege, properties could restrict this action to be completed by only management or admin users. This could prevent mistakes in the future or help managers keep a closer eye on all refunded revenue.
Mews Product Team
shared this idea
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Wiebe de Kok
commented
I very much agree that this is critical. Charge cards and Refund cards should be 2 different rights to assign to users. This makes it possible for ADMINs to assign these reights to i.e. Managers or Reservation departments only.
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Timothé Rossat
commented
Very important to avoid issues.
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Paulus Van Alphen
commented
Add an option 'Merchant refuding' under the workplace privileges.
This way per employee can be decided if he/she is allowed to do a Merchant refund. Now everyone can. -
Paulus Van Alphen
commented
Add an option 'Merchant refuding' under the workplace privileges.
This way per employee can be decided if he/she is allowed to do a Merchant refund. Now everyone can.