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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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81 results found

  1. Send more granular data by sending each line item/product to Mews.

    4 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Add the possibility to choose a delivery slot on Digital Ordering, so that non-immediate deliveries can also be managed by Mews POS.
    Eg. A delivery for tomorrow evening, or for later the same day.

    6 votes

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  3. Improving the connection between Mews POS and PMS to allow for F&B products such as breakfast, lunch, and dinner packages to be sent to POS. This will help improve efficiency so that the F&B team can create forecasts with information in one place.

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Can you make a view for the timeline that is not by hour but by day only.
    Currently when checking availability you have to scroll past the actual date.
    EX: The timeline will show a space in the middle of the 15th that will make you think that the 15th is vacant but when you scroll past the 15th into the 16th you actually realize that the 15 is not vacant.

    1 vote

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  5. The date of the task to be automatically the starting day of the stay.

    2 votes

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  6. The ability to have a summarised overview of all the items that are saved on checks but not delivered to guests yet. F.e. if you have 10 open checks and 8 of them have a burger on them, they would need to know how many burgers in total are yet to be prepared.

    1 vote

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  7. Allow for specifying product offerings (menu) limited to specific outlet/revenue centre and specific meal period (timeslot).

    3 votes

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  8. Enable employees to view recipes in the app, not just in the backoffice

    3 votes

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  9. Additional filters that enable comparisons e.g. to same period last year.

    3 votes

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  10. Connect to Microsoft Business Central (ERP)

    4 votes

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  11. Mews POS product to be made available for any US based hotels.

    4 votes

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    on the roadmap  ·  0 comments  ·  Other  ·  Admin →
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  12. A feature that can push changes (sync) to all clients devices from a central place would be very useful. This is a feature that our competitors have.

    1 vote

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  13. Create vouchers based on the guest profile with limited use for loyalty program.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Create vouchers with limited use. for example: 10% discount rate only available for once.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Caller ID for restaurants whereby returning customers numbers are saved and when they call the restaurant their details automatically appear. Previous orders, notes and information automatically appear.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  16. Integration to Dirmeier - smart beer dispensing system: https://www.dirmeier.de/

    2 votes

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  17. "imprimer une page par réservation" ==> Apercu des réservations:
    1er: pouvoir faire extraction sans passer par "rapport de réservation"
    2e: imprimer les informations de CHAQUE réservation depuis la page "Aperçu des réservations". Actuellement SEULE la fiche d'enregistrement est possible. (Nous sommes une thalasso et nous avons besoin des informations supplémentaires à porter de main)

    1 vote

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  18. Some clients, especially those less tech-savvy, are reluctant to adopt mobile POS solutions (handhelds).

    One reason is they think it looks unprofessional or too "techy" from their guests' point of view.

    The other reason has to do with staff behavior at work.
    The Bull (hotel in the UK), asked to lock the device so that it can be used only for the POS app, at least by the cashiers. Managers would have a passcode to go outside the app and do other things, but frontline staff needs to access only the POS app.

    Android supports this via https://developer.android.com/work/dpc/dedicated-devices/lock-task-mode

    Mews Kiosk…

    1 vote

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  19. Have the ability on the digital ordering side of MEWS POS that when paying customers can select the items they wish to pay for, split between a certain amount or enter a percentage of the bill that they wish to pay. Also being able to send the bill owed to people that may have left the restaurant

    1 vote

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  20. Create one RFID Card for all payment within the property - Like a festival or a concert.

    1 vote

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