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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1890 results found

  1. Include order totals in New Order screen

    "As service orders are created, sometimes there are multiple items included in one ticket. Currently, there is no indication of total cost for multiple-item orders, however adding this piece of information could help keep users informed before anything is finalized."

    9 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  2. Replace "keep old price" with smart pop up

    7 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  3. Voucher date restrictions

    Stay date restrictions for vouchers

    62 votes

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    idea to upvote  ·  7 comments  ·  Revenue management  ·  Admin →
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  4. Separate group bookings in Reservation Overview

    12 votes

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    idea to upvote  ·  1 comment  ·  Group management  ·  Admin →
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  5. Automatic space assignment based on space feature requests/groups

    "If customers request a specific space feature, such as a balcony or a garden view, this must be processed after received so that an employee can manually assign such a space for that individual. Rather than manual assignment, however, properties may want to automate these feature requests. A new feature would enable the system to automatically allocate space assignment based on customer requests."

    88 votes

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    idea to upvote  ·  3 comments  ·  Space management  ·  Admin →
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  6. Custom count of stay products

    Allow custom count of stay products based on per night selections

    51 votes

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    idea to upvote  ·  2 comments  ·  Revenue management  ·  Admin →
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  7. Automatically send guest bills via email

    Introduce automatic sending of bills upon closing.

    238 votes

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    on the roadmap  ·  23 comments  ·  Finance management  ·  Admin →
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  8. Add cost center to invoice

    6 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  9. Attach photos to space status report

    Sometimes reporting issues for repair can be difficult to describe to your maintenance teams. However,we all know that pictures are worth a thousand words. Therefore,for clarification, adding photos to your Space Status report could help all departments communicate more efficiently, as you can report problems more accurately using visual cues.

    29 votes

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    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  10. Enhance overbooking management on Timeline

    Easier search, view or management of the overbookings on Timeline

    631 votes

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    idea to upvote  ·  37 comments  ·  Reservation management  ·  Admin →
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