2189 results found
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Room number in no show report
The no show email the property gets, stating all the reservations that were cancelled with the reason "no show", includes the reservation numbers and the customers' names. It would be perfect, to also have on that the room numbers shown where there were allocated.
53 votes -
Space Category Ordering
Some categories we have are on the same level of ordering (or there is no exact ordering) which is tricky to manage in Mews as there always has to be an orden. E.g. in case of a room move to a different category (on the same level) it would actually not be an "upgrade" or "downgrade". Which makes it hard with the setup of a diffusive strategy
26 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add attachment to emails being sent from Mews
Possibility to add attachments to emails before sending to guest/company. For example POS ticket which shows what a guest or group has consumed in the restaurant
29 votes -
Segmentation / Demographic Reporting
We are desperately in need of a report that can show us our daily production by market segment. We should be able to extract a report to excel and manipulate the data to have a clear idea of what we are picking up for what dates and via what segment. This is a crucial part of any hotel who is looking to increase their revenues and mews is one of the few PMS systems i have ever worked with that does not have this basic report. All of the data is logged there and so why is there nothing we…
22 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Flexible rooms: from 4-pers easily to 2-pers room & other way around
We have two 4-persons private rooms. During the week, we have more request for 2-pers rooms. Is the following possible:
Making a room 1a and 1b. Room 1a is e.g. the 4-pers room, 1b is the 2-pers room. If room 1a is booked, that room 1b will automatically be closed and the other way around. So the price for room 1a is based on 4-persons and the price of room 1b is based on 2-persons. The possibility to close one of the rooms yourself in advance should still apply of course to manage your rates & availability as efficient as…
18 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Content of the package on the invoice
The content of the package the guest has booked should be visible on the invoice. For example '' Bed and Breakfast'' or ''Half board''.
15 votes -
Turn on/off restrictions
It would be easier for us to turn on and off a restriction rather than delete and create a new one.
180 votes -
Failed automatic settlement will do a cancellation posting on the billing
If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Availability Report - Making a reservation by highlighting date range within room category
By highlighting a date range within the availability (or occupancy) report, we would save 3 clicks which are required to make a reservation.
11 votes -
hide restricted rates in commander reservation screen
It would be much more comfortable if there were only available rates in the rate selection of the reservation screen. especially if the rate should not apply to the space category.
29 votes -
Add filters of space/floor number of space types to all reports
please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor
55 votes -
Display NO notes option in reservation report
we would like to display NO notes option in reservation report.
11 votes -
Display a live time reservation update which shows the latest bookings
If you want to know, what or how many reservation were coming in today, you have to go through reports and filter by creation date etc., which is very complicated for just having a live update, especially in high demand days like fairs.
It would be more convenient if you could put an extra button on the dashboard under reservations like "update reservation". So that it is also possible to check this from outside or if you just want to have a quick check for the day.8 votes -
4 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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RESERVATION OVERVIEW
Give to each user the chance to change the reservation overview. Just give us more options, like in windows ( large icons, small icons, list and details).
18 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Extra bed to be added after rate calculated from base rate.
Our flexi rate is +20% of our base rate. So when guest adds an extra bed for 1000 they get charged 1200 for the extra bed with a fexible rate.
We dont want this we only want to charge 1000.
So we cant use this feature and have to use extra bed as a product which in itself leads to other issues.18 votes -
Show MUR instead of Rs as currency for Mauritius
Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.
5 votes -
Add Filter "By Travel Agency" in Managers Report
Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).91 votes -
Improve the identification of the hotel we are logged in (when working on more than 1 hotel)
When managing different hotels, it is hard to see on which hotel you are logged in. Everything is Black/White. The only thing to differentiate is the small logo on the right corner. (As our logos are also B/W, you have to look carefully). If we could set the whole background in a specific colour, we could differentiate more easily and avoid mistakes... The aim is above all to identify more clearly on which hotel you are logged in. The colour is just an idea.
33 votes -
List of Rebated invoices
It's necessary to have a list of Rebated Invoices.
Thanks.
68 votes
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