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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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97 results found

  1. It would be very useful to create a time frame with different minimum capacity by room, i mean adapt capacity to diferent time periods to enable dynamic pricing for peak/low season.
    It's needed too to charge free children in one specific period for commercial purpouses

    1 vote

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  2. We need a monthly out of order report. Actually we can see only one day using space status report.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. I'd like to make a suggestion regarding our hotels. As they are owned by multiple owners, each one is assigned different rooms. Profit sharing is based on the revenue generated by these rooms. Therefore, we need each room to have a separate accounting account

    1 vote

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  4. we would like to provide varying discounts for different dates on dependent rates. Currently, we need to use a separate rate for each discount percentage we would like to offer. It would be much better if we could simply adjust the discount percentage directly in the dependent rate for each day.

    1 vote

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  5. A client raised a strategy they used at their property to manage overbookings in lower space categories.
    They would add an availability adjustment of +1 to the space allowing it to overbook. Once that eventual booking enters Mews, they would then reassign it to the actual space available (a space that typically is last to be sold).
    However, the +1 adjustment currently remains unless a user intervenes manually to remove it. Suggestion: Is there a way to automate the release of that adjustment by considering "full occupancy" of the hotel at that point?

    1 vote

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  6. I would like it if Mews could reassign reservations to a different space if it could open up another reservation. I have a couple of niche uses for this at my property but can think of a few ways other properties may use it too.

    My property has 22 rooms with 22 space categories because our guests like to book their favorite room and we want to cater to that. I have a few rooms that would work really well as desk space because they are big and I can lock the bedroom doors to prevent their use if it…

    1 vote

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  7. The Availability screen should display rates per room categoriy according to selected rate plan.

    1 vote

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  8. Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. Be able to set up a monthly subscription

    1 vote

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  10. Mark in the system the configuration of the space based on "Work" service or "Stay" service.

    1 vote

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  11. Option to customize your space typ's. So can you fit all accommodation providers into Mews.
    Like:
    - House boats
    - beach chair

    or so.

    1 vote

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  12. The manager report counts the rooms wrong.
    The rport counts the spaces and not the rooms. But for example when a connecting room is sold as one family room, the report counts 3 rooms sold.

    This is just wrong and needs do be adjusted. The support sadly doesnt help and told me to post it as an idea.

    1 vote

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  13. As we expand the capabilities of Space-Time on a frequent basis the use cases for it's usage grow. The current quota (or limit) of occupants that one can cap a Resource (Space) at is 100. This is not sufficient especially for properties offering Meeting and Events packages or using a Space for an event. There should be the capability to increase this further 100 occupants.

    1 vote

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  14. infuriating as it won't let me make a duplicate booking for the apartment but insists i need to book a cot. tried already three times

    1 vote

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  15. Need to sperate for report - revenue and occupancy

    Beeing able to customize your own space type would be very welcome!

    1 vote

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  16. Order of the spaces are currently not translated to the overview when you are booking the room so at the moment it cannot be changed.

    Would be great if the room display order pulls through here as well.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. dear team,
    it would be great to be able to send the room inventory availability per room in addition or instead of by room category.
    thanks

    1 vote

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