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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2178 results found

  1. Make accounting category mandatory

    8 votes

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    0 comments  ·  Finance management  ·  Admin →
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  2. Zoom-in profile pictures

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Group payment report by card type

    14 votes

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    idea to upvote  ·  1 comment  ·  Finance management  ·  Admin →
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  4. Notification for when a room becomes dirty due to legionella

    Get a notification the day (or even better the day before) when a room becomes dirty due to legionella

    13 votes

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    idea to upvote  ·  1 comment  ·  Housekeeping  ·  Admin →
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  5. Display no-shows in Manager report

    14 votes

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    0 comments  ·  Metrics, analytics and insights  ·  Admin →
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  6. Edit availability without being redirected to RMS

    12 votes

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    2 comments  ·  Revenue management  ·  Admin →
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  7. No auto charge for a specific travel agency under type of rate

    No auto charge for a specific travel agency under one type of rate

    5 votes

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    0 comments  ·  Finance management  ·  Admin →
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  8. Occupancy-based pricing

    Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.

    For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…

    76 votes

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    idea to upvote  ·  6 comments  ·  Revenue management  ·  Admin →
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  9. Store PDF snapshots of all issued bills and invoices

    As variables within bills and invoices may change in the future, it is important that all historical accounting documents are preserved in their original form from the time that they are issued or reported. Therefore, storage of PDF snapshots of each document at the time that it is issued would preserve this data. Therefore, regardless of change, users will be able to view those original documents at all times.

    15 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  10. Group deposit

    Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    74 votes

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    idea to upvote  ·  5 comments  ·  Finance management  ·  Admin →
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  11. Automatically allocate group reservations to adjacent spaces

    "When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."

    63 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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  12. Display creation date next to open bill items

    11 votes

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    2 comments  ·  Finance management  ·  Admin →
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  13. Add `absolute adjustment` field in reservation module

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Add deposit state

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Billing screen shows just 'charge'

    11 votes

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    2 comments  ·  Finance management  ·  Admin →
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  16. Admin language to be default language

    Make default language of the system restricted to one user (Admin)

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Customized external payments methods

    73 votes

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    idea to upvote  ·  2 comments  ·  Finance management  ·  Admin →
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  18. Smart simple detail for reservations

    Tooltip on reservations level

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Restrict check-in until required details complete

    14 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Add customer filter to accounting report

    17 votes

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    idea to upvote  ·  1 comment  ·  Finance management  ·  Admin →
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