Skip to content
← Mews Operations (PMS)

What is the problem you're trying to solve?

Mews Operations (PMS): Operations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Solve tasks by default when you cancel the reservation

When you cancel a group reservation, the tasks attached to one of the reservation will remain active. It would be helpful if tasks can be solved by default after you cancel the reservation

95 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

esmee.vanleeuwen shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded  · 

Hi there! Thank you for your feedback,

We’ve set this idea as one to be upvoted and updated the category to “Operations”.

Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Dave Musgrave commented  ·   ·  Report

    Tasks are remaining 'open' and so revert to 'missed' even though the reservation may have been cancelled ages ago.

    Could we please have it so that Mews automatically closes all Tasks when a reservation is cancelled?

  • Telka Knapen commented  ·   ·  Report

    I agree it should be a prompt, not automatically

  • Mariann Ravbjerg commented  ·   ·  Report

    Sometimes a task is still relevant for a cancelled reservation. Therefore I see the need for this to be optional. A Y/N question when making changes to a reservation.

  • Amanda Hansen commented  ·   ·  Report

    A prompt to ask if the user wishes to cancel the associated tasks to the reservation being cancelled would be great as well as an option if the reservation is being moved to also move the tasks relative to the new dates.

  • Remco Roozeboom commented  ·   ·  Report

    I even think it should be one step further, meaning when a reservation is updated also the task should update. So changing the arrival date would automatically change the task of that reservation.

  • Simone Steins commented  ·   ·  Report

    Or at least get the option to cancel the tasks when cancelling a booking

  • Betty Devos commented  ·   ·  Report

    when a task is linked to a reservation, once the reservation gets cancelled it should be an evidence that the task is also deleted. strange that this is not the case in mews it's not logic.

  • sofia.ariasforero commented  ·   ·  Report

    Solving the task(s) when the booking is canceled save time, help avoiding confusion and clean the tasks overview.

  • thirza.perdok commented  ·   ·  Report

    Yes, I also think tasks should be solved by default after you cancel a reservation.