Settings and activity

  1. 141 votes

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    idea to upvote  ·  23 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    Amanda Hansen commented  · 

    This is an important feature to adjust. Many guests will see no availability and move on to looking for another property. I am sure this has lead to countless abandoned bookings for properties.

    Amanda Hansen supported this idea  · 
  2. 74 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  3. 43 votes

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    new idea  ·  2 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  4. 49 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  5. 9 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  6. 79 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  7. 9 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Madelaine,

    We apologies for the delayed response. However, we are happy to inform you that the functionality that you requested has been released.

    You are currently able to see the name of a the original guest who owned a bill before it was moved to a paymaster account.

    We hope this update will be helpful for your day to day tasks.

    Kind regards,
    Aldair

    Product Manager, MEWS

    Amanda Hansen supported this idea  · 
  8. 32 votes

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    new idea  ·  8 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Amanda Hansen commented  · 

    We place many rooms OOO at one time due to occupancy, construction, renos, etc. Previously having a system that allowed bulk OOO having to individually process each room for each date is not efficient. This would be such a helpful update.

    Amanda Hansen supported this idea  · 
  9. 14 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Thank you for sharing your feedback with us.

    We are happy to inform you that we currently support the functionality that allows you to view who updated and task and when.

    In order to view the last user to update a task, select the task and view the “Updated” section at the bottom.

    We look forward to your continued feedback and suggestions.

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    Amanda Hansen commented  · 

    Agreed so that you can refer back to the employee if it was closed but not completed, etc.

    Amanda Hansen supported this idea  · 
  10. 76 votes

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    9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

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    Amanda Hansen commented  · 

    A prompt to ask if the user wishes to cancel the associated tasks to the reservation being cancelled would be great as well as an option if the reservation is being moved to also move the tasks relative to the new dates.

    Amanda Hansen supported this idea  · 
  11. 611 votes

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    idea to upvote  ·  17 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Amanda Hansen commented  · 

    I see this idea has been open for upvoting for two years with substantial votes. Please create a reinstate button.

    Amanda Hansen supported this idea  · 
  12. 70 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  13. 28 votes

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    new idea  ·  2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  14. 103 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  15. 367 votes

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    8 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  16. 57 votes

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    6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Amanda Hansen commented  · 

    Very important to be able to customize this list be removing and adding. Many of the listed features we do not have as features at our property. (As well "Disabled Person" is not an appropriate term)

    Amanda Hansen supported this idea  · 
  17. 15 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback.

    It is unlikely that we will be working on creating new report, however currently there is a way to check credit limit of the pre-authorized amounts for guests that are staying at the hotel. And that is, the Guest-in-house report. Sharing the read about it, in order to see the balances, in display options tick off the box “Balance” (https://help.mews.com/s/article/guests-in-house-report?language=en_US).

    I am more curious what would help you to enhance that report. Feel free to drop a comment or create a new idea of the current problem you’re facing while using the aforementioned report.

    Kind regards,

    Jovana
    Mews Product Team

    Amanda Hansen supported this idea  · 
  18. 10 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  19. 9 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
  20. 42 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Amanda Hansen supported this idea  · 
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