Settings and activity

  1. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Simone Steins shared this idea  · 
  2. 1 vote

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  3. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins shared this idea  · 
  4. 1 vote

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi team,


    Thanks for your feedback.

    The reason for that is PSD2 - European regulation that aims to protect fraudulent transactions by imposing additional customer authentication. Across Europe, not every bank has this imposed yet. 


    Mews built support for this requirement back in 2019, also we've optimized authentications through our own booking channels as well - sharing with you a bit more information in this guide.


    Hope that clarifies.


    Best regards,

    Mews Team

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  5. 5 votes

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  6. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins shared this idea  · 
  7. 72 votes

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    integration request  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Simone Steins supported this idea  · 
  8. 67 votes

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    18 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

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    Simone Steins commented  · 

    would be good to have a reason for cancelling a booking due to waitlist option not being available

    Simone Steins supported this idea  · 
  9. 322 votes

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    idea to upvote  ·  16 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Simone Steins commented  · 

    totally agree with this! very important and would safe us a lot of work / time, plus confusion for the client as we have to amend their confirmation number

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  10. 6 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 110 votes

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  12. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins shared this idea  · 
  13. 330 votes

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    idea to upvote  ·  15 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Simone Steins supported this idea  · 
  14. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Simone,


    Thank you for sharing your feedback with us. Based on your explanation this appears to be a bug.


    Please may you share a recorded example with our support team so that we can review this use case.

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  16. 2 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Simone Steins commented  · 

    hiya, this is a really old message and the error seems to have sorted itself.
    haven't noticed this happening recently

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  17. 25 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

    An error occurred while saving the comment
    Simone Steins commented  · 

    Totally agree! especially for regular guests it is important to see quickly which rooms they have stayed in before without having to open each and every "card"

    Simone Steins supported this idea  · 
  18. 128 votes

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    10 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Simone Steins commented  · 

    sometimes we need to split the nightly rate as guests may wish to part-pay the amount (i.e. company pays for most of it, but guest pays for supplement).
    currently you are only able to do this in advance by posting the supplement separately.
    it would be handy if in retrospect you are able to split the nightly rate for some or all nights and allocate it to a new bill

    Simone Steins supported this idea  · 
  19. 2 votes

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  20. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Simone Steins shared this idea  · 
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