Settings and activity
17 results found
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17 votes
Hello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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21 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
An error occurred while saving the comment 
Dave Musgrave
commented
There should be an option to select several Departments to set the same Task for.
For example, setting a Task for both Front Desk and Housekeeping to notify them that a guest has requested an early check-in on a particular day... annoying having to set the Task twice!
Could this be a possiblity?
Dave Musgrave
supported this idea
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4 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dave Musgrave
shared this idea
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2 votesDave Musgrave
shared this idea
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1 vote
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dave Musgrave
shared this idea
·
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2 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dave Musgrave
shared this idea
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96 votes
Hi there! Thank you for your feedback,
We’ve set this idea as one to be upvoted and updated the category to “Operations”.
Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.
Dave Musgrave
supported this idea
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An error occurred while saving the comment Dave Musgrave
commented
Tasks are remaining 'open' and so revert to 'missed' even though the reservation may have been cancelled ages ago.
Could we please have it so that Mews automatically closes all Tasks when a reservation is cancelled?
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1 vote
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Dave Musgrave
shared this idea
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7 votes
An error occurred while saving the comment Dave Musgrave
commented
At the moment, Mews continues to match the actual date and time after midnight, so this is creating problems when night auditors are trying to fix various things for what is now the previous day.
Would it be possible for Mews to remain 'stuck' on the current day at midnight, so that any further postings done throughout the early morning still post as the previous day, THEN when everything's good and ready, the Night Auditor could then 'roll the system' by completing the day just gone, and starting afresh for the new day? It just feels like there should be a bit more control, especially for those of us who are responsible for the days' generated revenues!
Could this be a possibility?
Dave Musgrave
supported this idea
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3 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions
Dave Musgrave
shared this idea
·
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18 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Dave Musgrave
commented
If you accidentally close a Task, there does not seem to be any way to reopen or reinstate it (instead, you have to create a whole new task and rewrite everything).
Could this please be rectified ASAP?
Dave Musgrave
supported this idea
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5 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Dave Musgrave
shared this idea
·
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10 votesDave Musgrave
shared this idea
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8 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.Dave Musgrave
supported this idea
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11 votesDave Musgrave
supported this idea
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37 votesDave Musgrave
supported this idea
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An error occurred while saving the comment Dave Musgrave
commented
'Loyalty Program' classification is too generic, and needs to be tailored to a chain's various hotel loyalty programs and levels of membership. For example, Accor has three loyalty programs (Accor Live Limitless, Accor Plus, and Accor Vacation Club), each with as many as seven membership tiers. It would be great if these various membership tiers could be added to Classifications, and each with their own colour-coded button that appears next to the guest's name when entered. I'd love to discuss this in more detail with someone at MEWS if they would like to contact me?
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12 votes
An error occurred while saving the comment Dave Musgrave
commented
Agreed, it would be great if Files and Merge could be moved down and a 'Guest Loyalty Summary' or similar section be added!
Dave Musgrave
supported this idea
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It would be better that when pressing Enter it moves to a new line or paragraph, and that the message can only be sent when pressing the 'paper plane' icon. This way messages will not be sent prematurely (and embarrassingly in the case of template messages).