Settings and activity

  1. 16 votes

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    2 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

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    Dave Musgrave commented  · 

    It would be better that when pressing Enter it moves to a new line or paragraph, and that the message can only be sent when pressing the 'paper plane' icon. This way messages will not be sent prematurely (and embarrassingly in the case of template messages).

  2. 17 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Musgrave commented  · 

    There should be an option to select several Departments to set the same Task for.

    For example, setting a Task for both Front Desk and Housekeeping to notify them that a guest has requested an early check-in on a particular day... annoying having to set the Task twice!

    Could this be a possiblity?

    Dave Musgrave supported this idea  · 
  3. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dave Musgrave shared this idea  · 
  4. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Musgrave shared this idea  · 
  5. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dave Musgrave shared this idea  · 
  6. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dave Musgrave shared this idea  · 
  7. 84 votes

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    9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Dave Musgrave supported this idea  · 
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    Dave Musgrave commented  · 

    Tasks are remaining 'open' and so revert to 'missed' even though the reservation may have been cancelled ages ago.

    Could we please have it so that Mews automatically closes all Tasks when a reservation is cancelled?

  8. 1 vote

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Dave Musgrave shared this idea  · 
  9. 4 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. This request doesn't match with our product principles to provide effortless solutions, removing as much manual work as possible. Thank you for sharing your suggestions.
    Dave Musgrave shared this idea  · 
  10. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Musgrave shared this idea  · 
  11. 13 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Dave Musgrave commented  · 

    If you accidentally close a Task, there does not seem to be any way to reopen or reinstate it (instead, you have to create a whole new task and rewrite everything).

    Could this please be rectified ASAP?

    Dave Musgrave supported this idea  · 
  12. 5 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.  Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

    Dave Musgrave shared this idea  · 
  13. 7 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dave Musgrave shared this idea  · 
  14. 8 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
    Dave Musgrave supported this idea  · 
  15. 8 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dave Musgrave supported this idea  · 
  16. 37 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Musgrave supported this idea  · 
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    Dave Musgrave commented  · 

    'Loyalty Program' classification is too generic, and needs to be tailored to a chain's various hotel loyalty programs and levels of membership. For example, Accor has three loyalty programs (Accor Live Limitless, Accor Plus, and Accor Vacation Club), each with as many as seven membership tiers. It would be great if these various membership tiers could be added to Classifications, and each with their own colour-coded button that appears next to the guest's name when entered. I'd love to discuss this in more detail with someone at MEWS if they would like to contact me?

  17. 11 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Dave Musgrave commented  · 

    Agreed, it would be great if Files and Merge could be moved down and a 'Guest Loyalty Summary' or similar section be added!

    Dave Musgrave supported this idea  ·