496 results found
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Support Chip Readers on the Identity Cards
In North American and Middle East countries for example, some Guest IDs have only a chip and No readable Strip to be scanned
9 votes -
task ring/bell signal
It would be great that we could set a ring/bell signal for some urgent tasks, like for: Late check out, wake-up call, any other urgent task. So you hear that something urgent needs to be done, also when you do not look at the desktop screen.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Close multiple tasks in a single action
Sometimes it may happen that multiple tasks are created e.g. when a group booking has been created but the credit card payment has failed. It takes quite some time to close each task individually. It would be beneficial to select multiple tasks and close them all together.
20 votesHello from the Mews product team!
Thank you for your suggestion, we have set the request as one to be upvoted by the Mews Community. Remember, you can share a link to your suggestion so that your colleagues and fellow hoteliers will be able to upvote it.
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Automatic reminder and cancellation e-mails should be to booker, not guest.
Now, the automatic reminder and cancellation e-mails are send to the guest and not the booker. Even if the guest has no e-mail, the booker (or anybody else) does not receive an automatic reminder and cancellation. As we have a agreement with the booker and not with the guest, it should be the booker who must receive the automatic reminder and cancellations. Now, bookings are being canceled automatically (when not reconfirmed before the deadline), without notifying the booker, who did originally receive the confirmation. This is a major flaw of MEWS. The booker should receive automatic reminders and cancellations!
19 votesHello from the Mews product team! Thank you for your feedback.
We’ve updated the status of your suggestion as one to be upvoted. Remember, you can share a link for your suggestions to your colleagues and fellow hoteliers so that they too can upvote your suggestion.
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Template colors
I'd prefer to work with a template. It woud be amazing to change the color of Mews :) :) :)
21 votes -
Configuration setting which allows us to Swop number of adults in reservation screen van low to high
Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
We notice many wrong bookings are made, since its set by default on 1.Could we please get a choice on whether we display 1 adult before 2 adults.
2 votes -
long stays information
We have some ‘Long stays’ but there is no where we can see the actual number of days they’re staying (without looking at the arrival and departure date and making the maths). It would help if there could be a way of having a number (it could be right next to the reservation dates and inside parentheses) indicating the total room nights of that reservation
14 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Summary of a group booking
Need to be able to print a proper summary booking
-Number of nights and room details
-Products
-Total amount
-NotesDisplay this information bed by bed
Display total night per date
Display total product per date
Add button « Send by email »We need to have same informations when we print it and send it by email
19 votes -
To add "Attach file" function in any external or internal communication
Being able to share / attach files in any internal or external communication.
Sharing data in a similar way to Line (for example lost item, housekeeping issue pictures etc. )13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Editing dates in new reservation screen
When you go to edit the dates you selected in the date selector of the new reservation screen it loads up the next 3 months first, even if the dates you'd previously selected were months in the future.
It would be useful if the date picker jumps to the area of the dates you had already selected as it's likely the new dates are going to be around those dates.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Choose the way of confirmation (sms, whatsapp, mail)
Choose the way of confirmation (sms, whatsapp, mail)
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Identity scanner
UK properties are keen using the identity scanner. As it is not required to have a passport with you as British citizen, a driving license is an official proof of ID as well. it would be great if the passport scanner can be enhanced and would scan UK driving licenses as well.
9 votesHi Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Bulk enter optional Reservations
We have groups that come through our property often and know their days well in advance, however there is a contract in place and they must let us know x amount of days in advance if they want to keep that reservation.
I'd like Mews to develop a way to bulk input multiple "optional" reservations at the same time rather then entering each resv one by one
7 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
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Employee creation process
In MEWS system only superior employee can create employees under him . However I think this is a shortcoming in the system. As you know all management hierarchy follows up the chairman or CEO , then he is the only person who is allowed to create users. Also after going live and users usually face issues with their passwords , rights etc.. then the chairman should take care of fixing these issues!! I think this process should not be considered as is now. Admin user should be able to create and manage users and if you need to add another…
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tasks Doughnut to display only relevant tasks
Currently the tasks doughnut on the dashboard displays pending & missed tasks of all assignee's & departments which can make it very confusing.
Changing the doughnut to only show missed & pending tasks assigned to your or your department will make this doughnut more relevant. The tasks report should then also pre-load with the filters assigned to me or my department. I can then remove/change these filters if I want to see all or other departments/employees.
20 votesHi Mewsers,
Thanks for coming to the Mews Community and upvoting this idea.
We want to let you know that this idea has been added to the requests pertaining user privileges and Marked as a new idea to upvote.
Thank you for your suggestions and votes.
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Idea for group summary
Would be helpful to have a feature for the group summary, that shows how many adults + childen are in the group. Now it shows only total amount of people.
Thanks!16 votesHello from the Mews product team,
Thank you for your suggestions and feedback. We are currently researching improvements to group functionality and have updated this request as one to be upvoted by the Mews community.
Should you have any additional feedback on how we can improve the way you work with groups, please let us know in the comments section.
Kind regards,
Aldair -
Messages on the dashboard
Can you provide the snapshot of messages status on dashboard? Like similar to other donuts on the dashboard, messages replied & no replied. Thanks
16 votes -
Date time picker for reports should be the same as the new reservation screen.
The date time picker in reports has a few extra clicks than the NRS. I would like to be able to select the start and end date when the calendar is open, rather than having to open the close date calendar after selecting a start date.
8 votes -
Room Nights reporting
Add Room nights booked to individual reservation reports and include room nights booked to totals, so this information can be summarised easily and does not have to be extracted from the arrival and departure dates.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple options for Reservations Report Filter
Allowing to select multiple filters in the reservations report under each category. E.g. in the rate plans I would like to be able to 'tick box' multiple rates as opposed to having to see the report just on one.
13 votes
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