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2 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Antonia Eitzenberger
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7 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Antonia Eitzenberger
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9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Antonia Eitzenberger
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8 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Antonia Eitzenberger
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34 votes
Good news! We are currently working on bringing you the feature which can solve the issue described above. It will work as follows:
1. In Commander, property can newly send payment request from guest profile > Payments tab
2. Property can choose amount, currency, expiration date, and time of the request, personal message to the customer.
3. Once the payment request is created in Mews, email is sent to the guest together with all info from 2.
4. Email takes guest to the screen where he/she fills in payment card details. Guest is charged directly.
5. Property is notified when payment request is fulfilled or expired via Task.
And that’s it. How do you like it? Feel free to share your feedback with us.
We are still exploring how the reporting for such a feature should work. Would you like to have a report for this feature? If so, who…
Antonia Eitzenberger
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39 votesidea to upvote · 0 comments · Mews Operations (PMS) » Guest data · Flag idea as inappropriate… · Admin →Antonia Eitzenberger
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82 votesAntonia Eitzenberger
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48 votesidea to upvote · 0 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →Antonia Eitzenberger
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59 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Antonia Eitzenberger
supported this idea
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3 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Antonia Eitzenberger
shared this idea
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14 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Antonia Eitzenberger
supported this idea
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113 votesidea to upvote · 15 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Antonia Eitzenberger
commented
Please implement this function, a lot of request and calls from guest who are complaining about why we ask for credit card details because they already paid via paypal e.g.
Antonia Eitzenberger
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37 votesidea to upvote · 8 comments · Mews Operations (PMS) » Rate Management · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Antonia Eitzenberger
commented
We really need it! Especially yet, we are receiving so many short term bookings! We are a small company, we don't have a reception at the hotel and we cant track 24 hours the system. 6 pm we would like to end our day and don't want to receive any more bookings for the same day, because we need to ask for the reason of stay and the person can't just check in as before the corona crisis started...
Antonia Eitzenberger
supported this idea
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This function would be great, we don't have a receiption in person and need to find a quick online solution for this topic