Settings and activity
45 results found
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30 votes
Sales
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93 votesSales
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103 votes
An error occurred while saving the comment Sales
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154 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaSales
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487 votes
Review of Mews Search starting and in exploration phase
Sales
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316 votesSales
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510 votesSales
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337 votesSales
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383 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Sales
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823 votes
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
Sales
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65 votes
Hi Mewsers!
I am happy to announce that the payment request feature was released just now.
Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.
Have a great day,
AnetaAn error occurred while saving the comment Sales
commented
Also - could offer a 'pay for existing reservation' link in distributor so if guests don't want to click a link on email (due to phishing potential) they can head to hotel website, open distributor and add a payment to an existing booking using the confirmation number & surname... COuld then eable hotels to offer a 'prepaid by installment' option. (nick.ellis)
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21 votesSales
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397 votesSales
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37 votesSales
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220 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
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101 votesSales
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6 votes
Hello. This is not on our roadmap for anytime soon.
An error occurred while saving the comment Sales
commented
integration with payperlink
Sales
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150 votes
We now have a direct connection with Expedia
An error occurred while saving the comment Sales
commented
Direct connection with Expedia
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84 votes
Hello all!
Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!
For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!
All the best from the Mews team.
An error occurred while saving the comment Sales
commented
Adyen terminals in order to process Maestro & V-Pay cards
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27 votes
Hi All,
Happy to announce that surcharging is released in Australia and New Zealand, now you can set up fees by yourself and recover expensive payment card costs!
Looking forward to hearing from you at some other idea!Sales
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You could use Tasks for this - create a new dept called 'Duty Log' and input a task with shift commentary - mark it as resolved straight away but then you can schedule a report to send next day filters for just duty log.... (NE)