56 results found
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selecting multipe reservations on timeline
needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors
33 votesHello from the Mews product team,
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Disable automatic room assignment
Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Improve Reporting in Mews to meet standard US needs
Develop PMS reporting package for US Properties that emulates similar reports found in Opera that can be printed, exported by property and accounting team. may or may not be integrated with a Back Office Accounting Software. This would include but not limited to:
Income Journal
Trial Balance
Manager Flash Report
Market Segmentation Report
Deposit Posted Report
HIgh Balance/Credit Report
Corrections, Allowance & Rebate Report
Transaction Report by Cost Center
Revenue by Transaction Code
Reservation Report with Notes
Group Pick-up Report
Checkout with Balance Report
Other Accounting Reports25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Transfer reservations & profiles between properties
To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Specific Room Assignment in the Group Blocks
Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Relocation functionality
Add A feature to relocate guests when overbooked.
When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
If no cancel the reservation after the action.
Be able to run a report next day1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Split Commissions
As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.
3 votesHello from the Mews product team.
Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation.
Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Notes changes appearing in Action Log
It would be helpful to have the changes made in Properties>Notes appear in the Action Log of a reservation.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Multi property reports
Having the function to run reports to be able to compare all the properties without having to export indivdually would be a great feature for operations and having an overriding dashboard function for these also so you are able to see your entire portfolio
7 votes -
Chain settings
The ability to manage all the properties from one master account. user craeation and management of priviliged, rate creation, product creation, templates, adding integrations,
Manage reservations from a property to another11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Separate room type overbooking from overall property overbooking
We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
Thank youEmanuele
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Multi select filters in space status report
Be available to remove from THE SPACES the rooms that are out of order and service, to concentrate more in the DIRTY, CLEAN AND INSPECTED.
I don't want to know in the front page the OUT OF ORDER AND OUT OF SERVICE. I only want to see them when I go inside the Space Status.
Hope you can make the change.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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default setting for optional release date
It would be great to be able to choose the optional release date in the settings for each property instead of it beeing fix and only being able to change manually.
13 votesHi Tini,
Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.
We will keep an eye on this request as more members of the Mews Community interact with it.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Spanish ID on Identity scanner
To include an option (at Property setup configuration) to enable/disable automatic filling of guest NIF with its ID when scanning a guest ID document.
This would speed up the check in a little bit. Thanks3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Product availability
If the property offers e.g. 10 baby beds the product should only be bookable if one of the 10 beds are available.
Second option would be that e.g. only 2 of the 10 double rooms have the space for an extra bed -> restricting on room count
317 votes -
action log showing original price
For properties, only the reservation manager has access to the Rate Management in Mews. So when employees are changing the rate of the booking, they will not be able to know what was the original price of the rate. They will only see from the action log the original rate and not the original price. Properties are pushing not just the original rate but also the original price of the rate in the action log without the products attached.
46 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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