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Multi-Property Management

We're always looking for new ways to help you scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Use the Multi-Property Management forum to suggest improvements and changes to:

  • Portfolio management - how your hotels are grouped and organized
  • Rates, products, packages and restrictions applicable to more than one property
  • Other topics, including user management and security

Multi-Property Management

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  1. 3 votes

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  2. 2 votes

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  3. When working with multiple properties, it would save lots of searching when within the shared guest profiles you could see in which property the guest has a reservation.

    3 votes

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  4. 2 votes

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  5. 2 votes

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  6. We would like to be able to select other types under Space types or create them ourselves.

    As we are not a hotel but a holiday resort, we could use some space types like house and spa house.

    3 votes

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  7. Hi,

    When I export the manager report, on the data sheet columns B & C have no titles, this is an issue when I am using power automate to inserts the rows from the manager report into a larger finance report for automation purposes because columns B & C have no titles they don't appear for me to insert that information which finance have told me they require.

    Surely all report columns should have titles & this is something you can quickly add.

    Cheers,
    Earnan.

    1 vote

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  8. Applying routing rules to all properties within a portfolio

    3 votes

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  9. Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Add A feature to relocate guests when overbooked.
    When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
    In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
    If no cancel the reservation after the action.
    Be able to run a report next day

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.

    4 votes

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  12. For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.

    6 votes

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  13. To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.

    There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. As a property manager I would like to have the ability to associate multiple travel agents and their varying commissions with one reservation.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we've recently introduced multiple sources tracking which allows reporting on multiple channels for each reservation. 


    Mews does not yet track multiple commissions per booking, for which we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  16. Allow properties to select what filters they want to have as default when opening reports.

    16 votes

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    2 comments  ·  Other  ·  Admin →
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  17. needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors

    35 votes

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    2 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.

    28 votes

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    5 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Be available to remove from THE SPACES the rooms that are out of order and service, to concentrate more in the DIRTY, CLEAN AND INSPECTED.

    I don't want to know in the front page the OUT OF ORDER AND OUT OF SERVICE. I only want to see them when I go inside the Space Status.

    Hope you can make the change.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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