CFBR

I wonder if Marco is still working with Mews. ;-)

This issue has been dragging on for so long; they obviously aren’t able to develop it, because I can’t believe Mews is simply ignoring these 778 voices over 8 years from their customers.

We’ve been put off for three years now regarding this feature! It’s time to implement it!!!

This is very important and we used this function in the old system on a daily basis! It is not ok to have a hotell system without the possibility to split the guests bill! Please make this possible ASAP.

This is Wery important

we also need this feature quite urgently!

The current solution, to add manually + and - charges on the bill is not professional. There is always the possibility of a mistake.
Mews consistently claims to reduce administrative workload so staff can focus more on guest experience. Yet in the case of such a basic operation, all those benefits effectively disappear. (when you have multiple type of charges on bill, food, drink etc...)

Is it really possible not to have this feature!
It's so crucial. Was so disappointed when discovered it wasn't possible

created 8. April 2018 :D

We require the ability to split the monetary amount (charge) of a single item or a total bill across multiple payment accounts or invoices. The current system only allows splitting products or payment transactions, not the value itself.

The current lack of charge splitting creates three major invoicing issues:

Shared Room Cost: It is impossible to split the cost of one room night (e.g., 1000 kr) equally between two guests (500 kr each) to generate individual receipts/invoices for their correct share.

Custom Amount Allocation: We cannot assign specific, custom amounts from a single total (e.g., 2000 kr total) to different invoices (e.g., 1500 kr to Company A, and 500 kr to Company B).

Equal Division: We cannot automatically or manually split the grand total of a booking equally between a set number of companies (e.g., dividing the entire cost equally among 3 firms).

This forces manual workarounds and prevents us from issuing correct, compliant receipts and invoices that match the customer's desired split.

The billing module must allow users to select a charge or total amount and specify how the monetary value should be split across two or more payment accounts (invoices, companies, or individual guests). This function must support both percentage and fixed amount splits.

Ensures 100% accurate invoicing, eliminates tedious manual accounting work, and provides correct documentation (receipts/invoices) to all paying parties.

This feature is extremely important

Literally dealing with this issue right now with guests. We have suites and groups often that need to split bills equally for overnight stays

Very important!

We only have complaints because everything is confusing and much more.

This is a feature that should become standard. Why it already isn't is quite confounding.

In our old system, it was no problem to do so and I've had comments from guests that they often do it with other hotels (and other systems apparently.)

This week we've had a very irate guest who needs a split bill for insurance reasons.

We have lots of congresses and business events, where 2 colleagues are in one double room but need a separate bill with their share of 1/2 double room on it.
Very important for us. It takes so much time if you have to manually do this on 50 rooms...
If i wasn´t admin and couldn´t quickly set up a product for 1/2 night stay to add in the items tab for a bunch of rooms at once, i would be on it for ages doing it for every single room

It is important!

636 votes, it is going to be released ?

we also need this feature quite urgently

We really need the kiosk update to be on separate bill. If the company pays the room and the guest will upgrade - the room rate can not be higher than confirmed amount.