Settings and activity

  1. 43 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.

    In order to make use of this functionality:
    1. Select a space category (settings > property > space categories)
    2. Scroll down to “Order email template”
    3. Enter the text you would like to be sent to your guests and hit save.
    4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.

    NOTE: The text does not need to be in custom HTML to appear correctly in the email.

    If you have any feedback for this feature please do let us know in the comments below.

    Kind regards,
    Mews Product Team

    Robbert Van Rijsbergen supported this idea  · 
  2. 127 votes

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    idea to upvote  ·  15 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  3. 50 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  4. 323 votes

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    idea to upvote  ·  29 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  5. 31 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers,

    If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.

    With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget

    Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/

    Have a great day,
    Aneta

    Robbert Van Rijsbergen supported this idea  · 
  6. 39 votes

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    3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello, I have some good news from Mews Distributor! We have just released “required phone number” functionality.

    Need to contact your customers? Make phone numbers mandatory in your Distributor booking engine.

    You can now decide if the Telephone field in the Distributor booking engine is required for customers. Update your Distributor configurations to enable this feature.

    Best regards,

    Martin Kucera
    Product manager, Mews Distributor

    Robbert Van Rijsbergen supported this idea  · 
  7. 27 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Jakub Brabec responded

    Hello,

    phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.

    Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?

    It is currently mandatory in Online check-in which is available for all of your guests.

    Jakub

    Robbert Van Rijsbergen shared this idea  · 
  8. 108 votes

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    released  ·  1 comment  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  9. 170 votes

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    21 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Robbert Van Rijsbergen supported this idea  · 
  10. 362 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Robbert Van Rijsbergen supported this idea  · 
  11. 25 votes

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    integration request  ·  0 comments  ·  Mews Open API » Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen shared this idea  · 
  12. 97 votes

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    idea to upvote  ·  16 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  13. 170 votes

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    34 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello. We are starting to work on better visualization of restrictions in Booking engine. We do not have estimated delivery yet, but we believe first small increments to release in April or earlier.


    Your guest team.

    Robbert Van Rijsbergen supported this idea  · 
  14. 7 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robbert Van Rijsbergen shared this idea  · 
  15. 288 votes

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    8 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  16. 221 votes

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    idea to upvote  ·  22 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Robbert Van Rijsbergen supported this idea  · 
  17. 391 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Robbert Van Rijsbergen supported this idea  · 
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