67 results found
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New resource type to be supported: bike
With the recent release of hourly reservations, we have noticed an increase in demand from customers who want to manage their bikes on Mews. As Mews currently does not support “bike” resource type, they often use workarounds.
Would you like bikes to be added to the list of supported types? Let us know!
You can increase the chances of bikes being added by sharing more details about your service and why bikes are important to you. Thank you.
12 votes -
New resource type to be supported: boat
With the increased adoption of bookable services functionality, we have noticed an a demand from customers who want to manage their boats (and sometime house boats) on Mews. As Mews currently does not support “boat” resource type, they often use workarounds.
Would you like boats to be added to the list of supported types? Let us know!
You can increase the chances of boats being added by sharing more details about your service and why boats are important to you. Thank you.
5 votes -
Automatic Space Blocks
Automatic block on space prior to arrival and after departure, to ensure enough time to prepare space for the next guest. This is important for units or during peak periods, so that space isn't booked back-to-back when cleaning capacity is limited.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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space status
Add a filter for a date range in the report, currently only 1 day can be selected, I want to be able to see all Out of Order rooms for the week/month/year
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Exclude child spaces from automatic assignment
We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).
The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.
Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.
Therefore, we would like the room…
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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reserve a room for 0 guests
Please allow reservations for 0 guests.
Sometimes groups need extra rooms during the day for acitivities, however no guests are staying in those rooms. Therefore we would need to set the amount of guests to 0.Currently we have to use 'House Use' and post charges manually. However, this is incorrect for reporting purposes.
4 votes -
Unused rooms reporting legionella
have a simple "unused rooms" report available for legionella checks. Possibility to change number of unused nights.
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Blocks for nested spaces & parent rooms
When creating a block and adding a "pod in a room" does not properly reduce the room pods available, looks like there is an issue with parent rooms. For example, if you hold an 8 pods in a 8 pod room, the 8 pod rooms appears as available online and in the system.
This means that at the moment we can get overbookings if we do not load it as, , 8 pods in an 8 pod room AND one 8 pod room.
We need the parent rooms to be fixed, currently we are loading the blocks and series as…
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability and Occupancy report - All information in one screen
In my opinion it would better to view all information in one screen and avoid going to second screen. Thus we do not have to click multiple times to check availability status for each day rather we can have the full overview in one scree. Please add each space category and it's availability also in the first window / overview.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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offering discount when booking for x number of nights on a certain rate plan
We offer a 28% discount for stays of 7 nights plus as well as 30% discount when staying 29 nights plus.
at the moment that means you have to set up different rates, which is not always ideal when working with a OTA or TOUR through your channel manager.
is there anyway that this could be build in on Mews' side so that you are able to put in percentage discounts for certain lengths of stays (more than one per rate if possible)6 votes -
Allow space type as Single room and Double room
Need to sperate for report - revenue and occupancy
Beeing able to customize your own space type would be very welcome!
1 vote -
Monthly timeline needs to display ALL bookings
the monthly timeline is already a lot better to deal with long-stay enquiries, however, we have just oversold our property due to the fact that a short stay was not showing up on the monthly time line. we thought we had the full three months available when we didn't.
this is of course not acceptable meaning we are not able to use the monthly view.
may i suggest perhaps a weekly view? or just make the fields smaller (half or quarter their current width).5 votesThis functionality has been released in a limited scope (only bookings longer than 30 days are displayed). We are moving it to the backlog and will get back to it later.
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Increase Resource Assignment Limit
As we expand the capabilities of Space-Time on a frequent basis the use cases for it's usage grow. The current quota (or limit) of occupants that one can cap a Resource (Space) at is 100. This is not sufficient especially for properties offering Meeting and Events packages or using a Space for an event. There should be the capability to increase this further 100 occupants.
1 vote -
Create Non-Physical Space Types
Each "service type" offered to a guest needs to be associated with a "space type". Current "space types" are limited to physical spaces only.
Some services, such as "Experiences", could use additional "non-tangible space types". Clients would have the flexibility and freedom to offer tours, trips, etc. which could also be covered under the Spacetime project as they often times use the same logic as the physical space types = inventory, rate and bookable timeframe.
Adding non-physical space types to the selection of "space types" would very likely increase usability of Spacetime.
11 votesWe will be happy to hear your ideas and opinions on this topic - feel free to share them in comments!
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optimize space allocation button
When using the optimize space allocation button and discrete option dont hide the overbookings in the preview.
2 votesHello Femke,
Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?
Kind regards,
Aldair
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not able to change between services when making a copy booking
infuriating as it won't let me make a duplicate booking for the apartment but insists i need to book a cot. tried already three times
1 vote -
space type
Hi, there is limited "space type" to choose from, and not always describing the product.
Could you add a option to make new "Space type" yourself, or at least add more options like cabin and lodge so it easier to keep types appart20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connecting rooms
Is it possible to add a Space Type Connecting Rooms which does not impact our hotel capacity?
Example : we have connecting rooms based on 2 standard rooms, currently the connecting room add a space to our inventory which false our reports and global data.It would be great that the connecting rooms have a specific space type (composed of other spaces).
18 votes -
Inconsistent ordering of space categories across the system
Order of the spaces are currently not translated to the overview when you are booking the room so at the moment it cannot be changed.
Would be great if the room display order pulls through here as well.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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room inventory
dear team,
it would be great to be able to send the room inventory availability per room in addition or instead of by room category.
thanks1 vote
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