Settings and activity
151 results found
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132 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Dorothy Roland
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25 votesDorothy Roland
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58 votesDorothy Roland
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3 votesDorothy Roland
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35 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment Dorothy Roland
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6 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorothy Roland
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3 votesDorothy Roland
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59 votes
Hi, we are currently working on ability to link both payments and charges (including additional products) to the reservation, and that reservation number will be populated in the Accounting report.
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4 votesDorothy Roland
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An error occurred while saving the comment Dorothy Roland
commented
Additionally, MEWS KIOSK:
>>clients would like to also see the Pre-check-in Process included in the Mews Kiosk Guest Journey (Staff Mode) to allow FO agents to be able to receive guests prior to the room being cleaned and complete registration card. There should be a way for FO Agents to still be able to allow pre-registration in "dirty" spaces.
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1 voteDorothy Roland
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5 votesDorothy Roland
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95 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Dorothy Roland
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8 votesDorothy Roland
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386 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
An error occurred while saving the comment Dorothy Roland
commented
Add Notes Creation/Deletion/Modification as well to the Action Log.
Dorothy Roland
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An error occurred while saving the comment Dorothy Roland
commented
Not certain if this is already being considered but there has also been a request to display pertinent modifications such as changes to the EHW (both accounting and operational).
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16 votes
Hi Tini,
Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.
We will keep an eye on this request as more members of the Mews Community interact with it.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Dorothy Roland
commented
_Same for inquired bookings._
A possibility for admins to default to a "7-day release" --- especially for bookings made 6 months to 1 year in the future --- would be most befitting of many hotel's operations. The suggested release date (in those specific cases) does not always work advantageously since it seems to be about a median timeline.
Dorothy Roland
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1 voteDorothy Roland
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4 votesDorothy Roland
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40 votes
An error occurred while saving the comment Dorothy Roland
commented
Currently, even when a number is communicated from an OTA or CHM, the '+' sign is not included in the logs, nor does Mews interpret the country code and area code as distinct codes in the profile. The country & area codes appear as a whole number with the telephone number instead.
The necessity for accurate phone codes in Keyless Solutions poses significant challenges in communicating effectively with guests. This issue has a profound impact on the guest experience.
Dorothy Roland
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5 votesDorothy Roland
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35 votesDorothy Roland
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From a Client:
**Perhaps also find a way to select "Send Invoice to Customer" within the Reservation Management Screen when managing individual checkouts.
** Another Scenario: in the future, find a way to create a placeholder for "Final Invoice" in the "After End" Template.