Settings and activity
39 results found
-
1 vote
An error occurred while saving the comment 
Chris Stuck
shared this idea
·
-
45 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
·
-
46 votesChris Stuck
supported this idea
·
-
22 votes
Review of Mews Search starting and in exploration phase
Chris Stuck
supported this idea
·
-
50 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
·
-
490 votesChris Stuck
supported this idea
·
-
195 votes
An error occurred while saving the comment Chris Stuck
commented
I hope this feature gets implemented. We’d like to be able to restrict package bookings on our website — for example, preventing guests from booking packages on the same day for last-minute stays. When this happens, guests can arrive shortly after booking, and the team may not have enough time to prepare and set up the package items in the room.
Chris Stuck
supported this idea
·
-
51 votes
An error occurred while saving the comment Chris Stuck
commented
Or even better, if we could receive a notification or email whenever a guest with any matching details on their profile makes a new booking. We always inform blocklisted guests directly about their status and the reason for it. However, some guests rebook using a different email address, which bypasses Mews’ block feature that prevents blocklisted emails from completing a reservation.
If we were notified before arrival, we’d have time to review the credit card or phone number on file to check for a match and cancel the booking in advance. This would help avoid an awkward situation for the front desk team if the guest arrives in person.
Chris Stuck
supported this idea
·
-
107 votesChris Stuck
supported this idea
·
-
124 votesChris Stuck
supported this idea
·
-
2 votesChris Stuck
shared this idea
·
-
14 votesChris Stuck
supported this idea
·
-
181 votesChris Stuck
supported this idea
·
-
8 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Chris Stuck
supported this idea
·
-
91 votes
An error occurred while saving the comment Chris Stuck
commented
Due to New Zealands legal environment we cannot turn off the requirement for the details of every guest staying in a room when checking in via the kiosk.
As you can imagine if a guest books a three bedroom ********* for her and the children she doesn't want to spend all the time required to fill in details for each of her children just to proceed with the check in. We as a property also do not require this.
We no longer use kiosk for this reason as guests become too frustrated.
Chris Stuck
supported this idea
·
-
10 votesChris Stuck
supported this idea
·
-
26 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
·
-
18 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
·
-
34 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
·
-
115 votesChris Stuck
supported this idea
·
The new Upsells section released in December 2025 could benefit from clearer information. Currently, if the Online booking touchpoint is enabled for an upsell and an automatic task is also enabled, the task is not created as expected.
Support has advised that automatic tasks currently only apply to kiosk check-ins, not when a guest adds an upsell via the online booking engine. This isn’t obvious from the current setup and can easily lead to confusion.
It would be helpful if this limitation were clearly communicated or, ideally, improved. For example, if a guest adds a Romantic Bed Setup during the online booking process, an automatic task could be created for the front desk team to ensure it is set up on the day of arrival.