Settings and activity
34 results found
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487 votes
Chris Stuck
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194 votes
An error occurred while saving the comment Chris Stuck
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50 votes
An error occurred while saving the comment Chris Stuck
commented
Or even better, if we could receive a notification or email whenever a guest with any matching details on their profile makes a new booking. We always inform blocklisted guests directly about their status and the reason for it. However, some guests rebook using a different email address, which bypasses Mews’ block feature that prevents blocklisted emails from completing a reservation.
If we were notified before arrival, we’d have time to review the credit card or phone number on file to check for a match and cancel the booking in advance. This would help avoid an awkward situation for the front desk team if the guest arrives in person.
Chris Stuck
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105 votesChris Stuck
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122 votesChris Stuck
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2 votesChris Stuck
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14 votesChris Stuck
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181 votesChris Stuck
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7 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Chris Stuck
supported this idea
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90 votes
An error occurred while saving the comment Chris Stuck
commented
Due to New Zealands legal environment we cannot turn off the requirement for the details of every guest staying in a room when checking in via the kiosk.
As you can imagine if a guest books a three bedroom ********* for her and the children she doesn't want to spend all the time required to fill in details for each of her children just to proceed with the check in. We as a property also do not require this.
We no longer use kiosk for this reason as guests become too frustrated.
Chris Stuck
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9 votesChris Stuck
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26 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
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18 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
supported this idea
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32 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
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114 votesChris Stuck
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2 votesChris Stuck
shared this idea
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90 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Chris Stuck
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29 votesChris Stuck
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4 votesChris Stuck
shared this idea
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20 votesChris Stuck
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I hope this feature gets implemented. We’d like to be able to restrict package bookings on our website — for example, preventing guests from booking packages on the same day for last-minute stays. When this happens, guests can arrive shortly after booking, and the team may not have enough time to prepare and set up the package items in the room.