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214 results found

  1. Name and contact information for 1 person in every room

    4 votes
    1 comment  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  2. Phone number recogniztion when booking

    26 votes
    2 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  3. Automatic Wait List Feature

    206 votes
    41 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  4. URGENT - need to refund a card and it won't give me the option to refund!

    3 votes
    1 comment  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    Hi Simone. Was it paid by credit card? We had this issue once and it turned out to: If the credit card has been charged by normal credit card terminal, you would have to make a credit note on the terminal also and won't be possible through MEWS. Explanation is the Anti-Money Laundering law: The credit has to be made by the same way, the charge has been done.
    Perhaps this will help you :-).
    Rgds
    Franziska

  5. 'last let' Out of Service/Out of Order rooms also being able to be dirty/clean/inspected

    25 votes
    0 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  6. Move in-house Guests

    14 votes
    0 comments  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  7. Granular User Privileges

    748 votes
    157 comments  ·  Property Operations & PMS » User management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    It doesn't make any sense at all, that only administrators can see this. The staff at the reception normally is the one, to argue with the guests.

    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    This is a very comon question and still unsolved!!!

    Are there any news on this matter, since it was marked "idea to upvote" on June 28, 2020!!!

  8. Showing subtotals on the reservation screen

    12 votes
    0 comments  ·  Global and Regional Needs » Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Mélissa,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  9. Guest in house report: Groups or guests who belong together

    45 votes
    6 comments  ·  Property Operations & PMS » Reports and dashboards  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  10. Select all rooms when using House Use

    46 votes
    idea to upvote  ·  4 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    specially in winter we do have rooms for house-use every weekend and mostly more than one.
    It costs us so much unnecessary time, to book every room separately. This time could be better usuable.
    "Idea to upvote" has been made on 14th January 2022 and nothing happened until now....

    Franziska Gartmann supported this idea  · 

  11. improve house use function

    24 votes
    idea to upvote  ·  2 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    Any news on this? This has been marked as "idea to upvote" on June 28, 2020 and nothing happened until today

    Franziska Gartmann supported this idea  · 

  12. Improve Guest Messaging Feature so it only indicates a NEW/UNREAD message for messages that were not read and or replied to

    6 votes
    1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  13. Multiple departments per employee

    22 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  14. Show Mailreports in reservations and give staff the right to see the mail report

    7 votes
    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  15. when merging profiles, could notes from both profiles be kept

    13 votes
    0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  16. Tasks design when printing

    5 votes
    0 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  17. Language when creating a bill

    6 votes
    0 comments  ·  Property Operations & PMS » Metrics, analytics and insights  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  18. Linking room moves prior to guest arrival

    8 votes
    1 comment  ·  Property Operations & PMS » Metrics, analytics and insights  ·  Admin →
    How important is this to you?
    Franziska Gartmann supported this idea  · 

  19. nationality on second+ person on reservation

    29 votes
    3 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminmathias.coudert (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 

  20. Billing address should be easily adapted

    6 votes
    0 comments  ·  Payments » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
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