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  1. 378 votes

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    Franziska Gartmann supported this idea  · 
  2. 386 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Franziska Gartmann supported this idea  · 
  3. 78 votes

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    Dear Mews Customers, 


    I have a fresh update from our development.


    Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 


    With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 


    In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)


    If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.


    Kind regards,


    Martin Kucera

    Senior Product Manager

    Mews

    Franziska Gartmann supported this idea  · 
  4. 6 votes

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    Franziska Gartmann supported this idea  · 
  5. 4 votes

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    Franziska Gartmann supported this idea  · 
  6. 16 votes

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    Franziska Gartmann supported this idea  · 
  7. 13 votes

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    Franziska Gartmann supported this idea  · 
  8. 4 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  9. 42 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  10. 21 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  11. 4 votes

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    Franziska Gartmann supported this idea  · 
  12. 25 votes

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    Franziska Gartmann supported this idea  · 
  13. 174 votes

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    Franziska Gartmann supported this idea  · 
  14. 2 votes

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    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    Hi Simone. Was it paid by credit card? We had this issue once and it turned out to: If the credit card has been charged by normal credit card terminal, you would have to make a credit note on the terminal also and won't be possible through MEWS. Explanation is the Anti-Money Laundering law: The credit has to be made by the same way, the charge has been done.
    Perhaps this will help you :-).
    Rgds
    Franziska

  15. 25 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  16. 15 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  17. 10 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    OMG; this would be like Christmas, Birthday and holidays together :-)

    Franziska Gartmann supported this idea  · 
  18. 750 votes

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    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    It doesn't make any sense at all, that only administrators can see this. The staff at the reception normally is the one, to argue with the guests.

    An error occurred while saving the comment
    Franziska Gartmann commented  · 

    This is a very comon question and still unsolved!!!

    Are there any news on this matter, since it was marked "idea to upvote" on June 28, 2020!!!

  19. 12 votes

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    Hello Mélissa,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Franziska Gartmann supported this idea  · 
  20. 43 votes

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    Franziska Gartmann supported this idea  ·