Settings and activity
46 results found
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249 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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4 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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9 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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6 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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70 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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14 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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6 votes
Michel Van der Veken
supported this idea
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2 votes
Michel Van der Veken
supported this idea
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10 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Michel Van der Veken
supported this idea
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29 votes
Michel Van der Veken
supported this idea
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31 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
·
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3 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
·
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4 votes
An error occurred while saving the comment
Michel Van der Veken
supported this idea
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12 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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19 votes
Michel Van der Veken
supported this idea
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66 votes
Michel Van der Veken
supported this idea
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752 votes
A new solutions for permissions is now in progress
An error occurred while saving the comment
Michel Van der Veken
commented
Hi dear Mews product team. As it is an idea to upvote, can you please consider next one.
Actually mails are link to Guest profile, through the mail adress of the profile receiving the mail.
Which mean that if a guest reserve through BOOKING or another OTA or channel, with an 'non permanent' mail adress, and when the guest update his profile, or receptionnist update the profile, of that guest, the mail who was originaly attach to the mail adress, is been kept if the data files of our system, and we can retrieve it for the time we remember the original adress of that guest but lokking in the history mails of the PROFILE with the mail adress which is been change, the mail is dessapeared.
So can we suggest, that the mail keep attach to the guest name, or reservation, or may better when we 'merge' profile, that the mails move from one profile to the profile stayiong over as well ? Thank so much for the time you take to consider the request. RegardsAn error occurred while saving the comment
Michel Van der Veken
commented
Hi Viktor to see the mails, just go to the profile of the guest. Clik on first tab, 'Dashboard', an don the upper right corner, (when you have the rights), you can see all mails sended to the guest.
Let's hope that the permission will be given to all user of Mews (not only, supefvisors), and that this option will also be available for Companies, when new company profile will be finalised.
Michel Van der Veken
supported this idea
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An error occurred while saving the comment
Michel Van der Veken
commented
This is a basic operational issue. Every end user, with guest contact should be able to see, what kind of operational mails, have been send to the guest. Not having this possibility, is like the 'Groom' have to bring the luggage to the room, but he don't have the key to enter the room.
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2 votes
Michel Van der Veken
shared this idea
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21 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Michel Van der Veken
supported this idea
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25 votes
Michel Van der Veken
supported this idea
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Should it be possible to improve the control on the EXPIRE DATE.
When guest enter the CREDIT CARD datas, he needs to enter EXPIRY Date.
If date enter later then 'Today', or even later then EFFECTYIVE expiry date, system will accept it, and guest receive a message that card should not be accepted. But he cannot change it. Later, when guest wants to leave, or even wants to use 'Online C/O', the system will not accept the payement, because of wrong 'Expiring date' of CC.
In that case, he have to make a Manual payement at C/O desk, or enter new DATA for CC. If he makes C/O at the desk, he is not always happy (even if we show HIS error). If he reenter new data for CC, he will also not be happy, because of lost Waste of time.
And WE PAY a fee for Each CC enter AND tokenised in the Profile of the guest.