374 results found
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accounting report - consumed date
In the “Accounting report” we do not have any information about the actual date of when the service was provided. Is it possible to add an information about the original date of consumption?
1 vote -
Report for product cancelations including reason
We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
As it is now, checking is extremely time-consuming because you have to search for everything individually.19 votes -
Report of pending payment filtered by guests in house
In order to have a control of the client in the hotel for their extras, we need a report with pending payment but only the client who are in the hotel, no futur client.
1 vote -
More items on the product checklist
Is it possible to change the number of items on the product checklist to, for example, 250? Currently when we switch pages the system slows down, so it would be great to have all items on one list for a smoother operation.
1 vote -
Quellen individuell anpassen
Da die Standard Quellen nicht immer Sinn machen, wäre es toll, diese individuell pro Betrieb anpassen zu können.
Z.B.
E-Mail/Telefon
Webseite (MEWS Booking ENgine verknüpfen?)
Homelike
Homegate
Airbnb1 vote -
Standardization of Reports
Proposal: Standardization of Reports
Inconsistent Data Presentation:
Reports are currently displaying different data sets.Varying Criteria:
Not every report uses the same criteria to present data, leading to discrepancies.Divergent KPIs:
As a result, each report shows different key performance indicators, depending on the data and criteria used.Risk of Misinterpretation:
These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.Harmonized Reporting:
My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.2 votes -
Ordering logic of invoices in City ledger
Currently, invoices within the same owner are listed alphabetically in the City ledger. However, there are some issues. For example, an overdue invoice 557 is listed below an unpaid invoice 4177, because the system considers that 5 comes after 4 alphabetically. It would make more sense for invoices within the same owner to be listed in chronological order in terms of invoice deadline, or simply in ascending order in terms of invoice number.
1 vote -
Bills & Invoices Report: Filter Credit Note Counters (Italy)
Currently, only Bill Counters have filters in the Bills & Invoices Report - We should consider the Credit Note Counters as well.
3 votes -
Product Report by Room Category
The current product report in MEWS is focus mainly on products sold against the guest stats. While The Product checklist will report on consumed and the purchased products.
But, this report only shows the totals per day and not in which accommodation/room the product should be inserted in.
The request is to have also de view in the report about in which room this product is added.
Thanks!
1 vote -
Tracking visitors to the booking engine
In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.
6 votes -
Show balance in reservations overview at arrivals and departures
It would be helpful to see the the balance of the reservation in the reservation overview
2 votes -
Customer Classification Icons: Include in Reports + Printout
For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.
4 votes -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
44 votes -
Origin Logging for All Reservations
We would like to request Origin logging for all reservations.
When reservations are created through a channel manager or via integrations, Mews logs the Origin and Origin ID. However for manually created reservations, Mews does not automatically log the reservation Origin such as Call Center, Email or Phone. As a result, integration partners (such as Lighthouse) receive Mews data files with various blank Origin fields leading to incomplete reporting.
Internal case reference #00450070.
1 vote -
Reservierungsbericht nur mit An-Abreise, Personenanzahl (Kinder und Erwachsene), Produkte und Notizen
Ein Bericht, ähnlich dem Reservierungsüberblick nur mit folgenden Informationen für das externe Housekeeping:
1. Gliederung in Zimmerkategorien
2. Anreise und Abreise
3. Name des Gastes (optional)
4. Anzahl Personen gegliedert in Kinder und Erwachsene
5. Produkte (Hund, Late Check-out, Early Check-in usw.)
6. Gästenotizen und Hauseigene NotizenDieser Bericht sollte ebenfalls automatisch gesendet werden können.
4 votes -
Reports via email
It would be great to have reports scheduled via email so that we can monitor multiple properties production / res made yesterday / manager flash via pdf quickly on an email instead of running each single report
1 vote -
Display accounting report by date period
Display accounting report by day/week/month/etc.. Currently, when selecting a time period, the report shows all revenue posted in that time as totals per category. If you want to find data on a day by day, or month by month, etc., you have to set the filters up separately each time.
1 vote -
Improve Printing Options for Reservation Report
Currently, the option to print a reservation report isn't very useful because it tries to print too many columns and it doesn't display the information very well. It would be great to be able to fully customize the columns in the reservation report and then have a better option to print the report. My team likes to print the reservation report daily, but they don't need all of the default columns that are included in the report when you try and print it. I know you can export the report to excel and edit the columns there, but that isn't…
1 vote -
Create Reservation Report-link with specific filters
Create an automatic scheduled Reservation Report-link with specific filter on default. Just like the scheduled reports that we have today, but that we only receive an link / URL directly to the list in Mews. Also in a security perspective - that we don't have our guest's name sent to our emails everyday with all the booking information. It would be more secure to receive a link so you need to actually log in to Mews to have all the data.
It is so much easier to handle the Reservation List directly in Mews, than operate with PDF.list's.
3 votes -
Amélioration du journal d'action (Action Log) : filtres avancés, clarté et visibilité sur les profils et résa clients
Il serait très utile de pouvoir filtrer plus précisément le journal d’activité (Action Log) dans MEWS, afin d’améliorer le suivi et la traçabilité des actions. Voici quelques suggestions concrètes : Pouvoir sélectionner plusieurs utilisateurs à la fois, ou encore mieux, des groupes d’utilisateurs ou des départements entiers (ex. : toute l’équipe de réception) ; Filtrer par plusieurs types de modifications de réservation simultanément (ex. : changement de dates, de tarif, de chambre, d’état de réservation, etc.) ; Améliorer l’affichage des actions : nous utilisons MEWS en français, mais l’Action Log reste en anglais, avec des termes très techniques peu lisibles pour une…
1 vote
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