387 results found
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Respect Registration Card Ordering & Combine Guests/Companions in Print Functionality
Current Behavior:
- Registration cards can be printed, but the print order does not reflect the sequence configured in Mews.
- Each guest and companion currently receives separate registration cards, even when they share the same room.
Problem:
- The print logic ignores the user-defined order, likely due to a static sort or default template behavior.
- Printing separate cards for guests and companions increases paper usage and operational overhead.
Proposed Solution:
- Ordering Logic: Update the print functionality to dynamically apply the configured order from registration card settings when generating print jobs.
- Combine Guests & Companions: Provide an option for properties to combine guests…
2 votes -
out of order
Housekeeping report don't show rooms out of order for anonther date
1 vote -
Ajouter le metrique adresse de l'agent de voyage
Bonjour,
Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.Cela est handicapant pour notre analyse quotidienne.
Merci pour votre aide.1 vote -
Product Checklist Date Filter
When you change the date filter and open a reservation, the preselected date resets back to the current date instead of the date you selected which creates an extra step for properties.
12 votes -
Out of Order should not impact available rooms
Out of Order rooms should not impact the available rooms and occupancy %. Using House Use instead of Out of Order does not accurately reflect the traditional use of the term.
1 vote -
Bericht : Gäste im Haus
in dem Donat Gäste- Bericht:
Gäste im Haus
Exeltabelle:dieser Liste wäre in Ordnung aber da in der Spalte C erst die anzahl der Personen im Zimmer und dann noch das An und Abreisedatum ist kann man sie nicht ordnen.
Es wäre sicher ein einfaches die 2 Sachen auseinander zu nehmen und die Liste neu aufzubauen:
Spalte A Name; Spalte B Zimmernummer; Spalte C An und Abreisedatum; Spalte D Personen im Zimmer: Spalte E Notitzen und so weiter
Dann kann man für kleine Häuser auch eine Liste ausdrucken die man den Mitarbeiter mit an die Hand geben kann.
Jetzt ist…1 vote -
Telephone and email in reservation report
To have a column for email and telephone number for guests in the reservation report.
This would make it a quicker process to search up existing members instead of having to open one and one reservation/guest profile to find this information.
This would save the reception a lot of clicking, searching as well as saving time.
6 votes -
Availability & occupancy report that shows the full rate price, including the associated products
When you open the availability & occupancy report, it only shows the base price for each rate. If all rates share the same base price and differ only by the products defined in the product rule, the report does not provide useful information. It would be more helpful if the report displayed the full rate price, including the associated products.
1 vote -
Add bed-capacity occupancy filter for daily manager analytics
It would be extremely helpful to have within the Manager Analytics - Daily, a filter option that allows counting all occupied spaces based on the bed capacity of the space (bed/room/private space) rather than counting rooms/private spaces as single units. For example, a room for 6 to be reported as 6 occupied units instead of 1.
1 vote -
Allow Export Pull over 4MB for Larger Enterprise Properties
When attempting to export more than 4MB of data, the Reservation Report often fails and times out, particularly for larger enterprise properties.
It is important to take into account that properties with larger inventories are likely to have more reservation data overall; therefore, they should not have to constantly rely on exporting smaller batches and having to piece them together.
2 votes -
Add dietary wishes in guest in house report
Add dietary wishes in guest in house report. In this way accommodations who don't work with Mews POS can also make a kitchen report easily. Right now we have to do a lot of manual work.
1 vote -
More filter options in check-in flow
Enables you to create filters to highlight all online check-ins and a filter to highlight those that are:
Inspected
clean
dirty
out of order6 votes -
AI analysis of reservation notes and turn it into structured data
Hi!
Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
Example:
Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…8 votes -
Receive a daily no-show report.
It would be great if we could receive a no-show report, either as an xml attachment in an email, or a pdf report through email.
Currently the only way to check no-shows is on the day itself and there's no way to really gather statistics from this unless you keep track yourself.
24 votes -
Selection of multiple room categories within the availability & occupancy report
It would be helpful to select multiple room categories within the availability & occupancy report.
At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.33 votes -
Auto-Refresh Dashboard
The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.
5 votes -
Receive larger Excel files
Hello everyone,
I work a lot with accounting reports to provide data to external Excel files that create very clean dashboards. I have set up an automatic sending from Mews to my mailbox, but the Excel files are too large.
Do you have any suggestions or possibilities to increase the maximum file size that can be sent to our mailbox? Receiving them by email saves me a lot of time since I manage six properties in Mews.
Thank you for your help!
1 vote -
Add a pdf printable option to the new in house guest report
Add a pdf printable option to the new in house guest report
10 votes -
Timeline Improvements
We have just moved across to MEWS so far there is a lot to like, but there are a few issues that are making it a real pain at time...
1) Ability to sort the timeline in numerical order, I appreciate all the other filter options but sometimes just viewing spaces in numerical order is greatly appreciated
2) ability to use our own in house colours for reservations this allows a quick glance at the timeline to gain a lot of information without having to search for it
Reservation Overview
1) Ability to change it to Space number first then…
2 votes -
Filter the in-house guest report by product
With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.
7 votes
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