65 results found
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Aktionsprotokoll
leider ist nicht nachzuvollziehen welcher Mitarbeiter, wann welche Informationen geändert hat ein Zeitstempel oder ein Aktionsprotokoll wäre sinnvoll!
4 votes -
Problems with availability
There are recurring issues with the availability of Mews Events in Mews. Examples include duplicated availability blocks, or availability being checked without validating the actual quantity of a room type when creating a quotation. As a result, we sometimes end up with more bookings than available rooms. On the other hand, cancellations of quotations are not processed correctly in Mews, causing certain rooms to be blocked unnecessarily and reducing our revenue.
Both issues directly affect the guest and the hotel, and in my view they occur too frequently. We would like a structural solution for synchronizing availability between Mews and…
3 votes -
Analytics data is lacking
Are there any plans to expand the analytics available in MEWS Events? It would be extremely valuable for forecasting if we could report on total revenue for signed, pending, and accepted bookings within a chosen date range based on arrival date rather than created date. At the moment, MEWS Events doesn’t provide the level of forecasting or sales‑focused reporting that sales managers need, and this functionality would make a significant difference
3 votes -
Quote engine special requests section
We’ve noticed that customers are not using the “Special Request” field when building their quotes online. In practice, this section isn’t serving its intended purpose, and we believe it could be far more useful if repurposed as a general information or event‑description field.
By inviting customers to briefly outline their event vision, goals, schedule, or any relevant context, we would gain the foundational understanding we currently have to gather through additional emails or phone calls. This change would streamline the process for both the customer and our team, allowing us to approach each enquiry with a clearer sense of what…3 votes -
Function sheet
We would like the function sheet to not display the amounts to the staff, as this information is not appropriate for them to see and is intended for administrative purposes only.
2 votes -
Invoice from PMS for Mews Events
Would it be possible to use the PMS invoice in Mews Events?
The layout from Mews Events is different from the final invoice for events in PMS. Also according to Dutch law we need to split VAT low and high on the invoice, therefore the invoice from PMS would have preference.8 votes -
2 votes
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Sending mails from the property mailadres instead of quotelo.fr
Currently emails to guests are send from [email protected]. We would like to use the property emailadress, as the PMS does.
10 votes -
Mews event API
Make mews event application with API connection for development.
2 votes -
Fix issues with mixed VAT rates
MEWS Events cannot deal with different VAT rates within the same section.
Our most common example are different VAT rates for food (10%) vs drinks (20%) which naturally need to be mixed in both coffee breaks as well as F&B packages.There has been a way to load them during onboarding but we are now seeing this seems like a very manual rudimentary fix as issues are arising when pushing revenue, wanting to resync things.
I am assuming it is very common that different countries have different tax rates that need to be mixed and there is just nothing we…
1 vote -
room rental fee not exportable to PMS - needs fixing
The room rental portion of a DDR is the main revenue component and it is not exportable to the PMS. We are having manual work-arounds in place
1 vote -
Fix extremely poor formatting of automated PDFs (contracts and ProFormas) by adding page breaks
Contracts and ProFormas are sent automatically to the clients. When you look at it you'll see that often there is a headline on one page and the content on the next. It looks very rudimentary and unprofessional. There is loads of room for improvement there but a few page breaks would already help massively.
1 vote -
Option to edit the name of a service in the quote
In the quote, the course is added to a service. For example, a slice of cake is either breakfast/lunch or dinner. While it's actually more in-between.
We would like to be able to either not have the course added to the service. Or be able to change the name of the service manually to remove the course.8 votes -
Localise quotes for British usage
The banking details on the quote etc are European. There is no way to put British bank details; sort code and account number. The quote is going out to our guests with no details on how to pay a deposit. We don't use BIC or IBAN no's here. There are also numbers like SIRET? Which is not something we use, so leaving it on the quote when it is blank makes the document look unprofessional and unfinished.
How the VAT is handled is complicated, I am sure different countries have different requirements.
The wording 'In a few words', and 'Further…2 votes -
Function sheet templates.
It would be a good idea to have some templates for function sheets. For specific function types with repeated tasks.
This way things will be less likely t be missed for example;
Wedding schedule
Wedding Schedule with ceremony
Team building Schedule
Anniversary Dinner
etc2 votes -
Accept and reject buttons
The accept and reject buttons on the customers quote should be located below the comments section and above the terms and conditions. I've had far too many customers contacting us because they don't know how to accept. This is understandable as by the time they have scrolled down to the useful information they have no reason to scroll back up to the top of the page.
2 votes -
Übersetzung aus dem Französischen
Die Übersetzungen aus dem Französischen sind teilweise verwirrend und "falsch". Bitte anpassen
3 votes -
Stornierungsbedingungen
Die Stornierungsbedingungen sollten individuell hinterlegt werden können. Die Vorlage zum eingeben der Stornierungsbedingungen ist nicht anwendbar. Bitte unbedingt individuell gestaltbar machen.
4 votes -
Meeting request send with confirmation for the Agenda.
Meeting request send with confirmation for the Agenda.
Propose automaticly a Meeting request for the Agenda of the client with the booking dates and check-in and out dates. Automaticly updated if timming is changed in the agenda with MEWS.
To avoid any misunderstunding with booking dates and that the client have the informations automaticly in his Agenda
3 votes -
Feste Buchungen Direkteingabe
Es sollte möglich sein, eine Buchung direkt fest zu erstellen, anstatt den gesamten Anfrage- und Bestätigungsprozess durchlaufen zu müssen.
1 vote
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