Skip to content
← Welcome to the Product Ideas Forum

Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

Categories

JUMP TO ANOTHER FORUM

(thinking…)

What is the problem you are trying to solve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

238 results found

  1. Ability for the client to adjust the price of the payment request

    It would be great if the client can adjust the price on the payment request

    2 votes
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  2. deposit

    I want to do a deposit for an entire group. But the only way mews is letting me do that is to add it as an item for one person of that group. But then on the invoice it will show only that customer name and room plus 50% deposit for the entire group.
    And only way aparently to add all the room names etc is if i add the item deposit for each separate customer. which for groups of 20 rooms i am not gonna do.

    So would be great if i can either just split a payment or…

    7 votes
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  3. surcharge

    Currently, when processing external card payments, users must manually add a surcharge, which can be inconvenient and prone to error. My proposal is to introduce an option—similar to the “Add Credit Card Surcharge” feature available under “Process Payment”—directly within the external card payment workflow. This feature would automatically calculate and apply the appropriate surcharge based on preset criteria, streamlining the payment process and reducing manual input. It will enhance user experience, ensure consistency in surcharge application, and minimize errors.

    1 vote
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  4. Take action on feedback your customer send you more than 7 years ago...

    If a feedback has been upvoted for more than 1 year, you should actually start developping it... And if after 7 years, nothing has been done, you should wonder what is the use of this feedback page.

    2 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Restrict credit card refunds/payments to be invoiced

    It should not be possible to invoice payment lines in billing.
    Credit Card payments and refunds can be invoiced atm, but that should not be possible.

    5 votes
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  6. PSP fraud

    Enhance Mews’ payment processing capabilities that allows to:

    Consume structured payment data from Booking Engine via existing API.

    Recognize external payments processed via PSP and properly flag them as settled within Mews.

    Prevent Mews from triggering settlement policies when a deposit policy is applied.

    1 vote
    idea to upvote  ·  0 comments  ·  Automations  ·  Admin →
    How important is this to you?

  7. Zahlungsabwicklung direkt bei Rechnung splitten

    1 vote
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  8. XRechnung Integration Rundung Fehler

    Hallo,

    uns ist aufgefallen, dass die Nettobeträge in der XML Datei von den Beträgen in der PDF Datei abweichen.
    Das kann auch kein Rundungsfehler sein, da die Basis ja die gleiche Datei/ Zahlen sind. Sicherlich ist das auch nicht gesetzeskonform.

    Es wäre grandios, wenn MEWS sich das mal angucken und korrigieren kann.

    1 vote
    idea to upvote  ·  0 comments  ·  Financial services  ·  Admin →
    How important is this to you?

  9. Ability to disable settlement failure e-mail for pre-authorizations

    When the pre-authorization isn't successfull, it is stressfull for our guests to get a payment failure e-mail before their arrival. We would rather solve this with the guests upon check-in. Therefore it would be ideal if we could disable this e-mail from being send, just for the pre-authorization. For other pruposes this settlement failure e-mail is still valuable.

    3 votes
    idea to upvote  ·  0 comments  ·  Rules and policies  ·  Admin →
    How important is this to you?

  10. Credit card check within Mews Kiosk

    It would be great if the Mews Kiosk asks the guest to tap the credit card they made their payment with at the terminal upon check-in to check if it is their credit card. This will prevent frauds.

    3 votes
    idea to upvote  ·  0 comments  ·  Chargebacks and fraud  ·  Admin →
    How important is this to you?

  11. Improvement to Unpaid Items/Deposits Section: Refunds & Payment Requests

    It is worth considering to automatically move completed "payments requests" and Mews Payment refunds to their relevant Open Bill, where the concerned stay items are already, at least.

    Currently, they all go to the Unpaid Section of the billing screen and the user is then tasked to move the items manually.

    1 vote
    idea to upvote  ·  0 comments  ·  Automations  ·  Admin →
    How important is this to you?

  12. Display More Guest Actions in Reservation Action Log (Pay Now & Pay Later)

    The recent Guest Portal update allows guests to either "Pay Now" which can override automatic settlement schedules, or "Pay Later" which takes no action on the payment settlement, per se.

    The "Pay Now" can appear like a Payment Request triggered by the guest but it reveals little information as to why that happened in the first place to the hotel (especially if they have a future scheduled settlement). Some are also concerned about the visuals, especially how it looks as if there are 2 payments that could be triggered at any point (even if that is not designed to happen).

    …

    2 votes
    idea to upvote  ·  0 comments  ·  Rules and policies  ·  Admin →
    How important is this to you?

  13. Allow Preauthorizations via Payment Link

    Currently Payment Links process payments in full.

    It would be nice to also allow properties to send requests for pre-auth. when a payment is not yet necessary to be captured.

    2 votes
    idea to upvote  ·  0 comments  ·  Automations  ·  Admin →
    How important is this to you?

  14. Support Visa and Mastercard Debit in Mews

    Mews needs to support these payment types in their systems. At the moment the Accounting Report does not recognize Visa and Mastercard Debit, as the payment type is not supported. The payment types are now falling under the category "None", and not recognized by our financial package. Soon the Meastro card type will be replaced by Visa and Mastercard Debit, making this important.

    9 votes
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Bills and Invoices

    I would like to request an enhancement to the Finance - Bills and Invoices report. It would be helpful to include a section that displays both the amount of a bill and the total amount of all open bills. This additional information will aid in better tracking and management of our finances.

    3 votes
    idea to upvote  ·  0 comments  ·  Mews Payment reports  ·  Admin →
    How important is this to you?

  16. Automatic refunds according to cancelation policies

    Enable the option of automatically refund a deposit when cancelation policies are fulfilled.

    0 votes
    idea to upvote  ·  0 comments  ·  Rules and policies  ·  Admin →
    How important is this to you?

  17. Move payments from payment link to bill with charges

    When you send a payment link to a checked out guest, it would be great if the payment was posted in the same bill as the items. As it is now it openes up a new bill and we have to move them togheter and close. It would also be great it the bill could be closed.

    1 vote
    idea to upvote  ·  0 comments  ·  Automations  ·  Admin →
    How important is this to you?

  18. American Express (AMEX) Direct integration

    Enable Mews Payments to connect directly to American Express network.

    Fine Hotels & Resorts program requires all participating hotels that process more than $1 MIL in AMEX to use AMEX direct connection.

    4 votes
    idea to upvote  ·  0 comments  ·  Financial services  ·  Admin →
    How important is this to you?

  19. Make VIPPS Mobilepay an integrated payment solution.

    https://vippsmobilepay.com/da-dk.

    This is pretty much the standard in Scandinavia.

    3 votes
    idea to upvote  ·  0 comments  ·  Payment methods  ·  Admin →
    How important is this to you?

  20. Ability to choose when preauthorisation should expire

    Right now, preauthorizations will expire by default after 7 days. It would be great if we could choose that these preauthorizations expire after X number of days (for example, 24 hours after check-out).

    1 vote
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
2 4 5 … 11 12
  • Don't see your idea?