How about the possibility to create your own allocation? This would help us a lot since its so idividual.

Idea to upvote 2019 - what is the status now 5 years later?

I see this post started 2 years ago.
This creates so much work for us. This is one of the top reasons I would not recommend Mews of this does not get sorted. Or as the other post said - option to remove certain rooms from this option.
If we choose by ”bottom up” - all our pet rooms get automatically taken c same category but ability to have pet. If we choose top down - all our feather beds and best view rooms get taken. We can not create different categories only because of this.
Our only option is to choose ”by features” meaning random. When we then book in groups. For example we have 3 groups of 25 rooms weekly. We then need to manually adjust all of these rooms to make sure they don’t get spread out all over the hotel.
Please please - make this an option. We want to remove it or have an option to have certain spaces not allocated.
Thank you
Danielle

It would be much easier to upgrade or allow early check ins to clean rooms

It would be very uselful for VIp's management and allotment control

I am also from a small property. I have an odd use case for this that hasn't been mentioned yet. Some of the suites we have are well laid out to be a day-use desk space if I were to lock off the bedroom doors. I started playing around with how I might work that in my demo. I set up a bookable day service for Desk Space along with my Stay service. Even with just one desk space reservation and three available spaces in the category, the stay category that assigned desk space was in couldn't take any more reservations. If it didn't preassign desk spaces but just tracked that enough were available to accommodate existing reservations, that would add a whole new level to how I am able to sell my space.

This feature adds unnecessary work for our front desk team. We need to be able to assign rooms for VIPs, ECI based on first departed rooms. We are a small hotel with many room types and having to reassign rooms all the time is extremely time consuming and not efficient. We need to have the option to turn this off. Those that want to use it can and those of us that do not, can turn it off.

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Hello, for us it would be very helpful when the automatic room assignment is an option to be chosen. When working with groups which are staying for a longer time and tend to extend their stay during their stay, it gives a lot of work moving / changing room types of the future guests. That's a pain...

Our hotel has a lot of different room categories. So it would be easier to allocate the rooms if they weren't automatically assigned.

We have room categories, but within the category there are too many differences.

As all our rooms are different, it's very important for us not to have automatic room assignment.

Unfortunately the automatic assignment for beds is missing many considerations and is very time consuming to re-arrange. Ideally improvements would be made to the auto assignment but with the current assignment some properties may find it faster to manually assign the beds.

Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.

I agree

This function was created with the intention to relieve the reception in the allocation of rooms. However, when the occupancy rate exceeds 70%, it is more efficient if the rooms are not assigned until the day of arrival. The user should be able to choose whether a new reservation is automatically assigned to a room or whether this function is switched off. If the user wishes, he should have the possibility (e.g. for a regular guest or special request) to assign a reservation manually to a room.

Only rooms assigned to a room should be visible in the room plan. All other reservations should be assigned to one room category only. Ideally, there should be a separate area for unassigned reservations. Currently, the room overview is very confusing with many unallocated reservations in the future.

At best, there could be a function that automatically makes an allocation suggestion to the early service for the arrivals of the current day.

Without this option it is practicaly impossible to run a hotel with an occupancy higher than 80% without getting complaints from people who arrive early and housekeeping being pushed to run around the hotel.

How can you use this PMS in an airport hotel where people come and go the entire day? I really don't understand.
Did the developers actualy speak with people who work at front desk of a larger scale hotel?

it would be interesting to create rules regarding the automatic attribution
Regards,
AO

I agree. Automatic allocation is poor and most un helpful.

Since some hotels are fine operating under the automatic allocation and some are not, would it not prove to be most lucrative for all businesses if this option; instead of being forced was optional for each hotel?

A) If you end up keeping the automatic allocation then some hotels will continue to struggle with how it's been set-up since it's not very logical. If you however could configure the parameters on how it allocate then maybe it would become less of a headache and more of a blessing.

B) Same thing applies if you remove the feature altogether, all hotels have different setups, automatic allocation might work perfectly for the ones that doesn't have an abundance of room types available. So for these hotels it's a preferable feature.

A poll without any options is not going to give you the results you want. How do you count people who do not vote? And how are they weighed against those that did?

If 70 votes for it, and 200 choose not to, and 300 doesn't care. How do you know what people want?

TL;DR - Make it optional. It will benefit both parties to their own preference.

// Richmond Hotel CPH