Settings and activity
23 results found
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9 votes
Danielle Wallander
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165 votesDanielle Wallander
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188 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Danielle Wallander
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162 votesDanielle Wallander
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302 votes
An error occurred while saving the comment Danielle Wallander
commented
This is a must please.
It needs to be clear to the guest how much each night costs.
If one night is 1000 SEK and the other is 3000 SEK and the guest cancel one night, suddenly the charge in creates dramatically so the guest needs to be aware of that.Danielle Wallander
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65 votes
Hello from the Mews product team,
Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.
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An error occurred while saving the comment Danielle Wallander
commented
I would think this would be helpful for a lot of propertie, to have the choice to do this. As Lorenzo write, every other PMS has this as an option. It does create a lot of problems to have it mixed as it is.
If we have 200 rooms and they are all mixed in order - it is a mess
Thank you // DanielleDanielle Wallander
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20 votes
An error occurred while saving the comment Danielle Wallander
commented
Every Hotel in Sweden has breakfast included (as many across the world).
If a guest is staying 4 nights with 4 different rates for each night then the guest would like to have that on the receipt not just a total amount.
However, since we need to hide the breakfast split this is not possible and then we have guests who are unsatisfied with the receipt.
Thank you // DanielleDanielle Wallander
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11 votesDanielle Wallander
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40 votes
An error occurred while saving the comment Danielle Wallander
commented
Idea to upvote 2019 - what is the status now 5 years later?
An error occurred while saving the comment Danielle Wallander
commented
I see this post started 2 years ago.
This creates so much work for us. This is one of the top reasons I would not recommend Mews of this does not get sorted. Or as the other post said - option to remove certain rooms from this option.
If we choose by ”bottom up” - all our pet rooms get automatically taken c same category but ability to have pet. If we choose top down - all our feather beds and best view rooms get taken. We can not create different categories only because of this.
Our only option is to choose ”by features” meaning random. When we then book in groups. For example we have 3 groups of 25 rooms weekly. We then need to manually adjust all of these rooms to make sure they don’t get spread out all over the hotel.
Please please - make this an option. We want to remove it or have an option to have certain spaces not allocated.
Thank you
DanielleDanielle Wallander
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17 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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An error occurred while saving the comment Danielle Wallander
commented
This would be soooooo helpful.
Most hotels have certain rooms with features that they don’t want be automatically places.
Please update this optionDanielle Wallander
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23 votesDanielle Wallander
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32 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Danielle Wallander
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15 votes
An error occurred while saving the comment Danielle Wallander
commented
Idea to upvote January 2024 - I don’t know any other pms system that doesn’t have this feature. This together with the lack of sorting abilities and rate depended on2 persons. Is making me not wanting to recommend Mews to other Hotels sadly. It has been 1 years since this request. It is very critical
An error occurred while saving the comment Danielle Wallander
commented
Super important for us too. Must be important for all hotels. There is a big difference between a 1 year old vs adult. I am really surprised this is not an option
Danielle Wallander
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31 votesDanielle Wallander
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29 votesDanielle Wallander
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77 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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An error occurred while saving the comment Danielle Wallander
commented
This is a must. Every Hotel cleans by corridor, most Hotels have different category of rooms in each corridor. This means that the Housekeeping Manager needs to manually choose the rooms going forth and back.
It also a lot harder for the receptionists to keep track. There should be both options for Hotels depending on their need.
Best is for all sorting to be done by clicking on the name everywhere on the screen - including reservation report. This is very time consuming with the filters vs. For ex pressing “Last Name” on the top, then sorting everything by name or however you’d like it sorted.
However rooms number is critical for us.
// Danielle
Danielle Wallander
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27 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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An error occurred while saving the comment Danielle Wallander
commented
I totally agree with this. Many Hotels have loyalty programs where we upgrade guests. If a regular guest have a certain feature and the feature is on a higher room category it would be great if it’s possibly to automate this, otherwise it continues to be manual work to upgrade no mather the feature option.
// DanielleDanielle Wallander
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28 votesDanielle Wallander
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39 votesDanielle Wallander
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69 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Danielle Wallander
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I see that this is "idea to upvote" in dec 2021, however March 2025 nothing has been done, how does it work?
To constantly having to manually select the days vs the system picking up on todays date (as in the product reports) and then for ex 14 days forward or 30 days forward is a lot of manual clicks and makes the custom links take longer to use than if you would just look for everything again. Could there please be a change in this? :)
Kind Regards Danielle (danielle.wallander@sthlmbromma.se)