483 results found
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TIP as category
It should be possible to book TIP or expenses.
Currently, Mews does not recognise this booking type, which means that we have to calculate everything manually and book via detours. This harbours great potential for error.Expense postings must be deducted directly from the cash register contents.
Expenses should therefore not appear in the sales figures.36 votes -
Send new payment request after failed booking engine payment
When guests payment fails on Booking Engine (property's web page) - it would be good if a payment request is sent automatically and guests warned if they do not make the payment that the booking will be cancelled.
We are currently doing this manually and sometimes it is a lot of extra work.
5 votes -
Zusammengesetzte Produkte (z.B. Frühstück = Frühstück Speisen + Frühstück Getränke)
Hinsichtlich verschiedener Mehrwertsteuersätze sollte es möglich sein, 1 "Oberprodukt" aus mehreren "Unterprodukten" zusammensetzen zu können, da sonst alles einzeln manuell gebucht werden müsste, wenn man keine gesonderte Paketrate dazu erstellt. Beim Online-Check in ist bei einer erneuten Mehrwertsteueränderung keine nachträgliche z.B. Frühstücksbuchung bei Room Only Raten möglich.
4 votes -
Possibility to choose the bill counter for companies or some guests
It would be helpful to have the possibility to choose the bill counter for companies or some guests. So you don't have to search for it on the counter list and avoid possible mistakes
1 vote -
Improvement to Unpaid Items/Deposits Section: Refunds & Payment Requests
It is worth considering to automatically move completed "payments requests" and Mews Payment refunds to their relevant Open Bill, where the concerned stay items are already, at least.
Currently, they all go to the Unpaid Section of the billing screen and the user is then tasked to move the items manually.
5 votes -
Change invoice 7 days
Please make it possible to edit an invoice more than 7 days after the guest’s check-out.
Ideally, this option could be restricted to the owner only.
Errors can happen (e.g., adding products, incorrect prices, etc.), and sometimes corrections are needed later.
It’s also important in cases where the only person who issues invoices (myself) is unavailable, for example when I am out of the office or on holiday.
1 vote -
Long-Term Stay: Run Monthly Account Receivables + Issue Invoices in Batch
To better assist Rental Properties (Monthly Bookable Period) - it would be useful to consider creating an AR page that would
(1) allow clients to review the accounts and bills by month,
(2) run invoices by batch,
(3) Bulk Issue Invoices, and
(4) improve billing automation to allow multiple (up to 2) automations per Monthly bookable service.1 vote -
Automatically creating tasks when a pre-authorzation fails
Similar to when a payment fails, creating an automatic task would help with following up on invalid credit cards when a pre-authorization is required
1 vote -
Show products charged at 0€ on invoices and reports
What's the point of offering a breakfast, or a drink or anything else to a guest and not being able to see it on the invoice or the products report ?! Please make anything charged at 0€ visible !!! Thank you
2 votes -
Option to pay by invoice depending on rate or voucher
Offer Pay by Invoice to certain companies linked to a voucher or based on rate. We would like to offer certain companies that have a voucher code to book direct with us the option to pay via invoice instead of having to fill in card details.
6 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
121 votes -
Tableau de bord - affichage
Ce serait pratique d'avoir le montant des factures dans le tableau de bord d'un client. Aujourd'hui on se retrouve avec plein d'info :Propriétaire
Type de profil
Client
Société
Numéro de TVA du propriétaire
Émis
Date d'échéance
Payé
Rappel envoyé
Statut
NotesMais pas le montant.
1 vote -
consumption date on the invoice preview
Is it possible to add a consumption date in the invoice preview for the products and services?
To see the consumption details we need to "print” the invoice to see the overview.
It would be more optimal to have it visible on the invoice preview.1 vote -
Possibility to issue invoices in a simpler format
In order to issue invoices in the "Overview by date (no reservation details)" invoice format we would need 3 changes to be implemented:
1.Add notes to the "Overview by date (no reservation details)" invoice format
Currently the "Overview by date (no reservation details)" invoice format does not show notes for additional products for the services that have the option "has expanded bill items" and for products that have "bill as package" disabled.When the system does not allow the correct date to be selected, this "notes" field is often used to specify the date of when the service was…
1 vote -
Possibility to issue invoices in a simpler format
In order to issue invoices in the "Overview by date (no reservation details)" invoice format we would need 3 changes to be implemented:
- Add notes to the "Overview by date (no reservation details)" invoice format Currently the "Overview by date (no reservation details)" invoice format does not show notes for additional products for the services that have the option "has expanded bill items" and for products that have "bill as package" disabled.
When the system does not allow the correct date to be selected, this "notes" field is often used to specify the date of when the service was…
1 vote -
invoice
Rechnung herunterladen Knopf / Download Invoice button
Bei Übersicht direkt die Möglichkeit die Rechnungen zur herunterladen ohne immer eine Tab öffnen zu müssen.
1 vote -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?20 votes -
Edit notes on products posted
When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.
3 votes -
Profile swap for invoices
For guests needing a company address on their invoice,but are paying for the stay themselves, the current set-up seeks to add the company profile as secondary profile after check-in, then take the payment at check-out, and then swap the two profiles on the invoice so that the company would be primary and the guest´s profile would be secondary/ linked profile. Therefore you need to find the right address again, which usually takes a couple of clicks. It would be much easier if there was way to simply swap the profiles by sliding or by having an option to swap with…
1 vote -
Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
14 votes
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