Accounting ledger
We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..
Lina Nesse Ellingsen
shared this idea
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Matthias Gyselbrecht
commented
Immediately show us the to be resolved/open billings, instead of having to manually check every single billing to find the ones to be resolved.
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Alex Price
commented
This is something we discussed during our onboarding process and the "work around" was to remove the Option > "Highlight open payments"
This is still not a perfect resolution, but works for the immediate. Ideally, the Accounting Ledger would be enhanced with, or a new report would be created for, Aged Accounts that goes off of the Reservation # or other unique identifier and shows all past due open balances associated with that unique identifier as well as days past due.