322 results found
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Room Status
A Check Box next to Room Status so we can just select all the rooms we want and then set the rooms to "checked."
12 votesHi all,
I'm happy to confirm this is available, and you can check the help guide for specific details of how to update statuses for multiple spaces at once.
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.61 votesHello from the Mews Product team!
We've added this functionality to bills/add (also available in bills/update). Check out the OpenAPI specs here: https://app.mews.com/swagger/index.html#/Bills/bills_add
or on the API docs here: https://mews-systems.gitbook.io/connector-api/operations/bills#add-bill
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Payment link for company profiles
It would be great to send payment links to the companies instead of the "normal" invoices. That would make the payment process faster and a lot of companies pay by credit card.
12 votes -
Add a segment field in the Availability Block
Currently, the availability block creation flow in Mews does not include a segment field. While adding a segment field could improve categorization and reporting, properties should have the flexibility to configure this field as either mandatory or optional based on their operational needs.
For properties that rely heavily on segment-based reporting, making the field mandatory ensures consistency and better data quality. However, for others, the additional step might complicate workflows, especially since reservations often need to be updated manually after creation.
Suggestion: Introduce a configurable setting that allows properties to decide whether the segment field should be mandatory or optional…
23 votesHello Mewsers,
Thank you for submitting your request to us! We are happy to inform you that segments have now been aded to availability blocks and the open API.
Stay tuned for updates to availability block reports.
For more information on this release, check out the release note below:
https://releases.mews.com/en/now-theres-an-easier-way-to-manage-restrictions-for-availability-blocks-in-mews-operations
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HSK app update - FAMC roms
Please make the arrow by the FAMC rooms as open as default, for easy access and less time consuming and to avoid errors. to have to click on the arrow to open the view is an issue in stressful times for hsk.
1 voteTheres is option for this in the 3.23.0 app release. Just go to Profile -> App settings -> Spaces -> Expand nested spaces by default
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Tasks in app should have different colors
The ‘completed’ and ‘future’ tasks have the same colour scheme in the app. This is complete nonsense in terms of meaning.
There should urgently be a third colour for the 3 statuses.30 votes -
Increase the character limit for the rate group name
Following an update, the character limit for the name of a rate has been lowered to 70 characters, which is too short in relation to our rate nomenclature.
It should be increased again so that we can continue to have clear rate classification for our teams and avoid all the work of re-naming our rate policy, which is substantial on our side (e.g. 150 characters).3 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
121 votesReleased default billing automation to GA on 16th December.
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City Ledger
Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.
1 vote -
Pay several bills at once in the ledgers
Ideally, in the ledgers, we could pay several bills at once . Currently, we can only process one bill at a time. So if I have a cheque for a company that covers 8 bills, I need to do them one by one.
1 vote -
View Uninvoiced and Uncharged Past Billings
It would be great to have an option to view all past billings that are at €0.00 and do not yet have an issued invoice (i.e., the payment has not been closed), as well as a report showing all past reservations that still have postings on it and have not been charged at all.
1 voteThis can be achieved by filtering the newly released accounting ledger
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Accounting ledger
We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..
19 votesSolved in the new ledgers. Phased roll out underway and full GA by end of January.
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Support default preferences in the app
First of all, the app works great for us. But please make it possible to set a default on own preferences. As an example. We would like to see the tasks always on date type: 'deadline'. But the app shows it standard on 'created'.
Thank you.12 votes -
Receivable tracking feature suddenly retired and no direct alternative
With a receivable tracking feature in use we had a trackable payment line visible at the PM, to follow how many invoices wasn´t paid as well as the amount of each one, all in one page. This week the feature was removed without proper advices and now we did not found a way to have similar info on screen. Instead to become easier it is now worst. We have a case opened asking for help.
In case you will not allow to use this receivable tracking feature anymore, is it possible to include a column on dashboard tab to include…
1 voteCity ledger is the dedicated report to track unpaid invoices, pay them or chase with reminders.
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Add column to accounting ledger with reservation status
It would be very helpful if you could put an extra column in the accounting ledger what the status is of this reservation. Every booking has the unresolved status even if they are still checked in. We would like to see if a booking is "past"before you click on it. Or only the reservations which are in the past have the unresolved status. Now we have a big list of reservations we have to click on first to see if it is in the past to close the bill.
Thank you.3 votesSolved through the new ledgers which are in progressive roll out and full GA by end of January
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Since a recent upgrade
Payments added to a group's bill are added under 1 room of the group instead of at the bottom of the bill. This creates confusion because it looks as if there were no payments received. However the cost of the room is shown as a negative amount.
1 voteFollowing feedback we have reverted this so the payments appear outside of the reservation group.
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company profile dashboard
The company profile dashboard currently has some bills and invoices belonging to the company.
However, the organization of this is not quite easy to navigate around as someone would have to remember the bill numbers in order to find bills here. Instead, it would be great if there was a way to sort the bills by due date or closed dates. etc
16 votesSort and search options released onto a paginated bill table 17th September https://releases.mews.com/en/now-theres-an-easier-way-to-find-the-bills-that-matter
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Departing tag
Keep the old system in the app where tags like "departing" is always showing on the rooms. This way you don't have to use the filter.
2 votesHey everybody 🙌
I'm happy to announce that this functionality was released to production!
Check it out and let us know if you have any other feedback!
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move unpaid items
Moving unpaid items from one bill A to another bill/ customer bill B is often not possible. We have to add a new bill C, and move bill A and B to bill C and end up with lots of empty bills that can not be deleted.
Empty bills should always be deleted automatically after moving the items.
2 votesSolved as part of our default billing automation released on 16th December. Items will not be routed to unpaid by default.
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Products added to a bill should be editable
After adding a product to an open bill, you should be able to edit the amount introduced in the bill instead of adding another line with the same product in negative. It is confusing for everyone, especially because the bill could have dozens of lines due to that fact.
The same happens to Rebates. You should be able to rebate 1 item from a purchase of 5 units of the same item.11 votesReleased with flexible corrections. How to remove a single item from an open bill (mews.com)
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