304 results found
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HSK app update - FAMC roms
Please make the arrow by the FAMC rooms as open as default, for easy access and less time consuming and to avoid errors. to have to click on the arrow to open the view is an issue in stressful times for hsk.
1 voteTheres is option for this in the 3.23.0 app release. Just go to Profile -> App settings -> Spaces -> Expand nested spaces by default
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Room Status
A Check Box next to Room Status so we can just select all the rooms we want and then set the rooms to "checked."
12 votesHi all,
I'm happy to confirm this is available, and you can check the help guide for specific details of how to update statuses for multiple spaces at once.
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City Ledger
Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.
1 vote -
Payment link for company profiles
It would be great to send payment links to the companies instead of the "normal" invoices. That would make the payment process faster and a lot of companies pay by credit card.
12 votes -
Pay several bills at once in the ledgers
Ideally, in the ledgers, we could pay several bills at once . Currently, we can only process one bill at a time. So if I have a cheque for a company that covers 8 bills, I need to do them one by one.
1 vote -
Increase the character limit for the rate group name
Following an update, the character limit for the name of a rate has been lowered to 70 characters, which is too short in relation to our rate nomenclature.
It should be increased again so that we can continue to have clear rate classification for our teams and avoid all the work of re-naming our rate policy, which is substantial on our side (e.g. 150 characters).3 votes -
Add a segment field in the Availability Block
Currently, the availability block creation flow in Mews does not include a segment field. While adding a segment field could improve categorization and reporting, properties should have the flexibility to configure this field as either mandatory or optional based on their operational needs.
For properties that rely heavily on segment-based reporting, making the field mandatory ensures consistency and better data quality. However, for others, the additional step might complicate workflows, especially since reservations often need to be updated manually after creation.
Suggestion: Introduce a configurable setting that allows properties to decide whether the segment field should be mandatory or optional…
23 votesHello Mewsers,
Thank you for submitting your request to us! We are happy to inform you that segments have now been aded to availability blocks and the open API.
Stay tuned for updates to availability block reports.
For more information on this release, check out the release note below:
https://releases.mews.com/en/now-theres-an-easier-way-to-manage-restrictions-for-availability-blocks-in-mews-operations
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Since a recent upgrade
Payments added to a group's bill are added under 1 room of the group instead of at the bottom of the bill. This creates confusion because it looks as if there were no payments received. However the cost of the room is shown as a negative amount.
1 voteFollowing feedback we have reverted this so the payments appear outside of the reservation group.
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Receivable tracking feature suddenly retired and no direct alternative
With a receivable tracking feature in use we had a trackable payment line visible at the PM, to follow how many invoices wasn´t paid as well as the amount of each one, all in one page. This week the feature was removed without proper advices and now we did not found a way to have similar info on screen. Instead to become easier it is now worst. We have a case opened asking for help.
In case you will not allow to use this receivable tracking feature anymore, is it possible to include a column on dashboard tab to include…
1 voteCity ledger is the dedicated report to track unpaid invoices, pay them or chase with reminders.
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.61 votesHello from the Mews Product team!
We've added this functionality to bills/add (also available in bills/update). Check out the OpenAPI specs here: https://app.mews.com/swagger/index.html#/Bills/bills_add
or on the API docs here: https://mews-systems.gitbook.io/connector-api/operations/bills#add-bill
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Tasks in app should have different colors
The ‘completed’ and ‘future’ tasks have the same colour scheme in the app. This is complete nonsense in terms of meaning.
There should urgently be a third colour for the 3 statuses.30 votes -
Departing tag
Keep the old system in the app where tags like "departing" is always showing on the rooms. This way you don't have to use the filter.
2 votesHey everybody 🙌
I'm happy to announce that this functionality was released to production!
Check it out and let us know if you have any other feedback!
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Support default preferences in the app
First of all, the app works great for us. But please make it possible to set a default on own preferences. As an example. We would like to see the tasks always on date type: 'deadline'. But the app shows it standard on 'created'.
Thank you.12 votes -
2FA mandatory instead of voluntary
Now it's a choice to use 2FA, but since the increase of cybercrime it should be mandatory to have it switched on.
I can't select it in the user profile to have it mandatory, this would add a crucial extra in the fight against cybercrime.1 vote -
reopen bills
Would it be possible to reopen a bill when the guests hasn’t arrived yet ? Can this be a future feature to ease the process of billing before arrival dates ?
1 voteReissue feature released in March
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German Translation Occupancy Report
The German Translation of the "Availability & occupancy report" should be improved: The term "Stayovers" is currently translated to "Bleibende Gäste", which translates back to English as "staying customers" which is incorrect, because the row labeled includes only the room count, not the guest count.
So correctly this row should be labeled as "Bleiber" or "Bleibende (Räume)" .1 voteI have checked with our translation and localization team about this request, and they've confirmed that the relevant translation was improved in May 2024. Since the text isn't specific to [number of] rooms or guests and could refer to either or both, they've chosen to use "Bleibende Reservierungen" here.
Thank you for providing this feedback!
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Shortcut for search bar
I love the search bar navigation. I use it to find almost all reports or settings even though I know where to find a lot of this stuff in the menus. It's still just faster to get places on the search bar. I also really love the shortcuts provided for the commonly used things.
I want there to be a shortcut that places my cursor on the search bar. It just makes sense to me that if you already have your hands on the keyboard and the next thing you are going to do is type a search, it would…
2 votesHello from the Mews product team!
We are pleased to let you know that your feature request has been released. Please check out our release notes on the new Search
Thank you again for sharing your idea and helping our continuous improvement!
Yours,
Ettore Zotarelli
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Chat icon location
Since the new update a chat icon for mews support has been added in the left corner. With the computers in our hotel we can´t change resolutions which causes issues as the icon is blocking some of the tasks in reservation. Is there a possibilty to disable this icon per account or move it slightly?
1 voteHello from the Mews product team!
We are pleased to let you know that the chat bubble no longer appears automatically, and will only show if there's an ongoing conversation happening. Please note the chat bubble disappears only after you finish your conversation with the digital assistant (by clicking on end chat).
Thank you again for sharing your idea!
Ettore
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Show the company or agent added to a booking in the billing screen
Show company/agent added to booking in the billing screen
2 votesThis was released as part of Company Billing and associated owner
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company profile dashboard
The company profile dashboard currently has some bills and invoices belonging to the company.
However, the organization of this is not quite easy to navigate around as someone would have to remember the bill numbers in order to find bills here. Instead, it would be great if there was a way to sort the bills by due date or closed dates. etc
16 votesSort and search options released onto a paginated bill table 17th September https://releases.mews.com/en/now-theres-an-easier-way-to-find-the-bills-that-matter
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