Automatically create task when product ordered
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Nora Tesch commented
This is vital to streamlining f&b operations for us! It would be a massive breakthrough for our business if a task could be automatically assigned to a specific department (f&b or front desk) whenever a product is added to a reservation!!
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Esmee Uitslag commented
This would be very helpful, so we cant forget it and give the guests the extra service
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Carmen van Megen commented
this makes it a lot easier and we cant forget it then, so the guests are more happy
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Knigge, Sanne commented
This would save a lot of time! Not only a task after selecting a product during online check-in, but being able to select if we need a task during several parts of the guest journey.
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Alex Price commented
Products have the ability to send a message to an individual or department when created. It would be great to have the ability to automatically create a task as well. This would need to have their own notification fields of who to create the task for.
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Yes! this would be very helpful
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Matthias Hautekiet commented
Currently the option "create task when added by customer" for stay items is only triggered when the guest adds this after they have completed the booking process. However, a task should be created each time a guest adds this item. Even during the booking process as certain orders or actions need to be taken so we can ensure that the item added can be guaranteed to the guest upon check-in.
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Sam commented
Would be very handy if on the product settings we could decide which department would be assigned the task when the product is added.
For example some products are added and a task should be created for housekeeping, others for the front office team.
Also to set when the task generates, when product is added or on the consumption date. -
AdminBen Charlton (Admin, Mews Systems) commented
When a product is purchased, a task is created. If this task can be allocated to a specific assignee or department this would ensure no tasks are missed.