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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. I would like to be able to set my own name for the restrictions that would be visible to the reservations team when they are booking a reservation and want to check on why they are seeing a room as restricted.

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  2. Can it be possible to set release time for an optional reservation after default check in time?

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. De reserveringsbevestigingen voor groepen, meer dan 5 kamers, zijn er onoverzichtelijk. Hiervoor wordt een PDF-bestand toegevoegd, maar dat is nog ingewikkelder voor de gasten om te lezen en begrijpen. Kunnen hier aanpassingen in gedaan worden?

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  4. The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.

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  5. 1 vote

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  6. We desperately need a better overview of how many rooms are in use in each category.

    Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.

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  7. It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.

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  8. So, we make a daily export of the remaining guest arrivals as a back-up or for other departments. As of now, it's only possible to create an export of the entire day's arrivals. It would be great to have a function that allows you to create an export of the guests yet to arrive, i.e. from now til end of day.

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  9. Y’a-t-il un rapport dans Mews qui nous permet de connaître sur une journée combien de check in et check out sont fait via les tablettes VS le nombre de check in et check out totale?

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  10. When a guest makes a reservation the same date of arrival before 9am, Mews sends the template for check in online but then at 9am also the reminder email is sent. This means that the guest have two identical emails in the same day. So we would like that, for bookings made in the same date of arrival, the reminder is deactivated.

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  11. Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).

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  12. 1 vote

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  13. 1 vote

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  14. It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.

    Kind regards
    Liv

    1 vote

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  15. Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. de optie om een Company Voucher in het boekingscherm in te vullen is door MEWS weggehaald. Nu kan er alleen nog Public Voucher genoteerd worden. Wij gebruiken veel Company Vouchers dus deze graag terugplaatsen

    1 vote

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  17. Blastness is Italy number 1 RMS and CM

    1 vote

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  18. Allow us to charge deposits on a per room per night basis.

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  19. Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.

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  20. 1 vote

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