538 results found
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Add 'comment' condition to product rules
It would be useful to add more conditions to product rules; e.g., comments -- this would allow to create product rules based on matching words in the reservation comments.
2 votes -
task - department - mandatory field
we just hat the situation that a guest complained because we forgot a task.
This happened because the colleague who created the task forgot to set a Department.
As the Department just check the Task reports with the filter of their Department no one had this task on their report.
Is it possible to set the Department as a mandatory field?
Thank you in advance.
Best
Mariusz4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Possibility to do a room move for a guest in house
Right now, it is only possible to make a room move for an in-house guest when the room that you are planning to use hasn't been used during the time that that guest was staying. And this is very inconvenient when the guest that we are trying to move is a long-stayer. For example:
Mr Smith has been staying from the 1/3 until 20/3.
On the 15/3 I need to move him to room #219.
In order for the system to allow me to do it, room #219 should have been empty since 1/3. So, if #219 was only used…13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Emergency inhouse guest list (Customer profiles report)
it would be good if we could print an in-house guest list including mobile numbers. we use this for emergencies (i.e. fire roll call) and currently we are only able to print guest name, room number, number of occupants.
for that same reason it would be good if we had the option to mark a guest as "requirying assistance" which would print on this report. that doesn't have to be a "disabled" person, but could be somebody with young children or difficulty walking
4 votesHi Simone,
Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.
This request has been set as one to be upvoted by the Mews Community.
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Price Period
The Price Overwrite Periods of the rates should be longer, than 12 months.
When a company contract is valid for 15 months it needs a extra adaption. This should be possible to create it once.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mews Update overview
the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Make it possible to delete a photo by products
Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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PMS
We close the Hotel for Christmas. I want toclose all my rooms for 3 days. But in Mews it's just possible to do that room by room. Why I don't can choose the rooms in a list. Now I make a reservation with 0 Euro for the whole Hotel. But in the statistics, it will appear as we was selling the rooms, even if the price is 0.
The same when a client is changing to another room, you have to deparate the rooms ) but just when the client is allready check in, before i's not possible to separate…
1 vote -
Improve manual check-in process in Mews to include Credit Card view and not allow Check-in unless Payment Card is Present.
When checking in a guest in Mews it is not immediately apparent if their is a Payment Card on file unless you select the "Payment" button to see if one is present which is an extra click. If it is already there, it was a wasted click. If the card is not there, then you will need to enter the Payment Card. It would be good to see if a credit card is present or not in the reservation screen before you touch the "Check-in" button. Additionally, if there is no credit card or preauthorization on the card if Mews…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expedia rating in Social Widget
Add Expedia to the social widget so we can see the ranking immediately after opening Mews.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Bulletin board for all employees
A list of general notices, birthdays, VIPS etc.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Applying Discounts on the fly from the NRS
Being able to apply discounts on the fly from the New Reservation Screen with different rates based on the service. Example: 15% on Accommodation, 5% on F&B ... Revenues need to be reflected accordingly per Accounting category.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Cancellation fee for daily products
cxl fee for 1 night maximum it should take the products just for one night not for all the nights
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add staff schedule/rota in a calendar/timeline format
Add a timeline/calendar where each department could log their rota to facilitate communication between teams and easily visualise who is working in each department at any given time.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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new layout
The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Passport scanner improvements
As most European Drivers Licencies are valid Identify documents, it would be helpful to first of all be able to scan them directly to MEWS and secondly that they count similarly to the Customer Profile statistics as a passport.
Second, the scanner does not recognise an expiry date in 2030 (and later) for Swiss ID cards, but always saves 1930 as expiry date.
Third, how come the passport scanner does not save the issue date?
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Is it possible to integrate the assigned space in the task overview space
If i am making a task i always have to manually add a assigned space in the task because now only the reservation name and period is visable (to avoid going back to the reservation and start the task all over again)
1 vote -
reactivate closed tasks and being able to delete tasks
I think the idea says it all
1 vote -
Make reservation optional if credit card is declined
Make reservation optional if credit card is declined
19 votes
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