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  1. 80 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Antonio Borges supported this idea  · 
  2. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Antonio Borges supported this idea  · 
  3. 103 votes

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    Antonio Borges supported this idea  · 
  4. 36 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered in soon future, however you can still upvote the idea that might be re-preoritized in future.


    Thank you for sharing your suggestions.

    Jovana

    Antonio Borges supported this idea  · 
  5. 48 votes

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    Antonio Borges supported this idea  · 
  6. 27 votes

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    Hi Mewsers,

    We’ve updated your request from “Display emails in customer statistics” to “Display emails in Customer profiles Arrival report” as the customer statistics report only represents numerical information.

    Your request has also been updated as an idea to upvote for the Mews community.

    Thank you for your votes and feedback!

    Antonio Borges supported this idea  · 
  7. 69 votes

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    Antonio Borges supported this idea  · 
  8. 49 votes

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    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

    Antonio Borges supported this idea  · 
  9. 107 votes

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    Antonio Borges supported this idea  · 
  10. 35 votes

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    Antonio Borges supported this idea  · 
  11. 26 votes

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    Antonio Borges supported this idea  · 
  12. 35 votes

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    Antonio Borges supported this idea  · 
  13. 14 votes

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    Hello from the Mews product team!

    We are very happy to inform you that you will be able to view a dorm as dirty if there is one stay over within the room.

    You will be able to view this, in both the space status report as well as the housekeeping application.

    Should you have any questions, please do not hesitate to contact our customer care team.

    Antonio Borges supported this idea  · 
  14. 76 votes

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    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 


    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US


    Best,

    Mews Product Team

    Antonio Borges supported this idea  · 
  15. 342 votes

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    Antonio Borges supported this idea  · 
  16. 171 votes

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    Antonio Borges supported this idea  · 
  17. 171 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Antonio Borges supported this idea  · 
  18. 69 votes

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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Antonio Borges supported this idea  · 
  19. 217 votes

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    Antonio Borges supported this idea  · 
  20. 84 votes

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    Antonio Borges supported this idea  ·