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  1. 121 votes

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    18 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

    Donato CAVALLO supported this idea  · 
  2. 58 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  3. 21 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
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    Donato CAVALLO commented  · 

    We must create dedicated rates for 3/4 guests, derived by the standard rate for 2 people with a relative adjustment, just to get what we need.
    To manage so many rates is complicated and every time we create a restriction we must create one for each rate.

  4. 37 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  5. 14 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Donato CAVALLO supported this idea  · 
  6. 139 votes

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    12 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  7. 141 votes

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    idea to upvote  ·  3 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
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    Donato CAVALLO commented  · 

    I would rather ask the possibility to duplicate the restrictions or the possibility to select many rates or space categories into the same restriction

  8. 252 votes

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    17 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.

    At the moment we feel that the functionality around restrictions is flexible.

    You are able to apply restriction across different rates using rate groups for example, or apply them to the base rate which will restrict all related rates. Please check out our Help guides on https://help.mews.com/en/ for more information about our restrictions functionality.

    We also introduced the ability to view restrictions on a calendar which provides a great overview of currently applied restrictions.

    Therefore, we are currently not prioritising this request, but we will keep it open for further comments and opportunity to upvote, especially around the requests of being able to select multiple space types to apply the restriction to.

    Your Mews Product Team

    Donato CAVALLO supported this idea  · 
  9. 76 votes

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    7 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,


    In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.



    Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.

    Read this guide to learn more about payment automation with Mews.


    One more update is in the works - that's updating the pre-authorization amount! 


    Speak soon about that,

    Mews Product Team

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    Donato CAVALLO commented  · 

    Also an authomatic preauthorization update after 7 days for some periods would be fine.

    Donato CAVALLO supported this idea  · 
  10. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Donato CAVALLO supported this idea  · 
  11. 340 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO commented  · 

    to customize the text of each mail template you can use mailchimp to create different and complete templates, after creating them you can export them in HTML and opening them with a note app you just have to copy and paste it into mews.. By the way it is still unfunctional having only one template for each trigger, so I upvoted this, too. I agree with Benno about 1)b and about 3) and 4)

    Donato CAVALLO supported this idea  · 
  12. 3 votes

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    released  ·  0 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  13. 17 votes

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    1 comment  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.

    We are currently reviewing the company structure in Mews, we may come back to this in the future.

    Donato CAVALLO supported this idea  · 
  14. 108 votes

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    released  ·  1 comment  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  15. 4 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  16. 188 votes

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    Donato CAVALLO commented  · 

    the package with the SETTING "BILL AS A PACKAGE" should remain packaged into the bill when it is sent to the fiscal printer by mews connector.
    Instead it is now displayed item by item also when they should be encrypted into a package.

    Donato CAVALLO supported this idea  · 
  17. 53 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Donato CAVALLO supported this idea  · 
  18. 40 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Donato CAVALLO supported this idea  · 
  19. 390 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Donato CAVALLO supported this idea  · 
  20. 75 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for the suggestions and upvotes.

    With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!

    Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.

    You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.

    Kind regards,
    Aldair

    Donato CAVALLO supported this idea  · 
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