Settings and activity
37 results found
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123 votes
Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
Donato CAVALLO
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60 votesidea to upvote · 0 comments · Mews Operations (PMS) » Timeline · Flag idea as inappropriate… · Admin →Donato CAVALLO
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25 votesidea to upvote · 2 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →Donato CAVALLO
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37 votesidea to upvote · 5 comments · Mews Operations (PMS) » Housekeeping · Flag idea as inappropriate… · Admin →Donato CAVALLO
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14 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Donato CAVALLO
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143 votes
Hey Mewsers, Good News! We started working on your feature request.
Donato CAVALLO
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148 votesidea to upvote · 3 comments · Mews Operations (PMS) » Rate Management · Flag idea as inappropriate… · Admin →Donato CAVALLO
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An error occurred while saving the comment Donato CAVALLO
commented
I would rather ask the possibility to duplicate the restrictions or the possibility to select many rates or space categories into the same restriction
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314 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Donato CAVALLO
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76 votes
Hi all,
In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.
Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.
Read this guide to learn more about payment automation with Mews.
One more update is in the works - that's updating the pre-authorization amount!
Speak soon about that,
Mews Product Team
An error occurred while saving the comment Donato CAVALLO
commented
Also an authomatic preauthorization update after 7 days for some periods would be fine.
Donato CAVALLO
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16 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Donato CAVALLO
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344 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
An error occurred while saving the comment Donato CAVALLO
commented
to customize the text of each mail template you can use mailchimp to create different and complete templates, after creating them you can export them in HTML and opening them with a note app you just have to copy and paste it into mews.. By the way it is still unfunctional having only one template for each trigger, so I upvoted this, too. I agree with Benno about 1)b and about 3) and 4)
Donato CAVALLO
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3 votesDonato CAVALLO
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17 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. We are currently reviewing the company structure in Mews, we may come back to this in the future.
Donato CAVALLO
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108 votesDonato CAVALLO
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4 votesidea to upvote · 1 comment · Mews Operations (PMS) » Billing & Accounting · Flag idea as inappropriate… · Admin →Donato CAVALLO
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208 votesidea to upvote · 29 comments · Mews Operations (PMS) » Billing & Accounting · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Donato CAVALLO
commented
the package with the SETTING "BILL AS A PACKAGE" should remain packaged into the bill when it is sent to the fiscal printer by mews connector.
Instead it is now displayed item by item also when they should be encrypted into a package.Donato CAVALLO
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55 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Donato CAVALLO
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41 votesDonato CAVALLO
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393 votes
Hi Mewsers!
We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.
Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.
If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.
Kind regards,
AldairDonato CAVALLO
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75 votes
Hello from the Mews product team,
Thank you for the suggestions and upvotes.
With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!
Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.
You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.
Kind regards,
AldairDonato CAVALLO
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We must create dedicated rates for 3/4 guests, derived by the standard rate for 2 people with a relative adjustment, just to get what we need.
To manage so many rates is complicated and every time we create a restriction we must create one for each rate.