Settings and activity

112 results found

1. Differentiate hotel collect and ota collect bookings

   41 votes

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   1 comment  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

   Raffael Bopp supported this idea  ·  May 22, 2019

2. Customer notes in Commander App

   132 votes

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   8 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello Mewsers,

   We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.

   In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.

   Raffael Bopp supported this idea  ·  May 22, 2019

3. Add notes to calendar in Rate Management

   83 votes

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   0 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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   released  ·  Allison Chihak responded

   Now you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.

   Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event

   Raffael Bopp supported this idea  ·  May 22, 2019

4. Guest profile notes

   82 votes

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   4 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   released  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   With Multiple notes, all notes that you are taking on your guest will be added to the merged profile. 

   Raffael Bopp supported this idea  ·  May 22, 2019

5. Undo booking cancellation

   823 votes

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   53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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   released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

   Hi Everyone,

   
   

   Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

   
   

   *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

   
   

   More information can be found in this release note. 

   
   

   To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

   
   

   Warmest regards,

   Nienke 

   Raffael Bopp supported this idea  ·  May 22, 2019

6. Add neutral gender in online check-in

   123 votes

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   16 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.

   Raffael Bopp supported this idea  ·  May 17, 2019

7. Marketplace: Google Hotel Ads integration

   84 votes

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   21 comments  ·  Connectivity » Marketplace  ·  Delete…  ·  Admin →
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   released  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team!

   We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

   Kind regards,
   Mews Team

   Raffael Bopp supported this idea  ·  May 17, 2019

8. Marketplace: Directly connect to Booking.com

   21 votes

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   released  ·  0 comments  ·  Connectivity » Marketplace  ·  Delete…  ·  Admin →
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   Raffael Bopp supported this idea  ·  May 17, 2019

9. Marketplace: Add Mirus Accounting System

   6 votes

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   integration request  ·  0 comments  ·  Connectivity » Integrations  ·  Delete…  ·  Admin →
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   Raffael Bopp supported this idea  ·  May 17, 2019

10. Marketplace: Add Micros as a connectable POS

    14 votes

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    0 comments  ·  Connectivity » Marketplace  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes and is unlikely to be delivered. Thank you for sharing your suggestions.

    Raffael Bopp supported this idea  ·  May 17, 2019

11. Option: Do not send charge mail to the client

    58 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Communication  ·  Delete…  ·  Admin →
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    Raffael Bopp supported this idea  ·  May 17, 2019

12. Connect a credit card machine to Mews

    84 votes

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    1 comment  ·  Mews Fintech » Payment methods  ·  Delete…  ·  Admin →
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    released  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hello all!

    Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!

    For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!

    All the best from the Mews team.

    Raffael Bopp supported this idea  ·  May 17, 2019

13. Preauthorizations improvements

    76 votes

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    7 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Delete…  ·  Admin →
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    released  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 

    
    

    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US

    
    

    Best,

    Mews Product Team

    Raffael Bopp supported this idea  ·  May 17, 2019

14. Upselling during the Guest Journey

    161 votes

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    on the roadmap  ·  8 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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    Raffael Bopp supported this idea  ·  May 17, 2019

15. Display no-shows in Manager report

    14 votes

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    0 comments  ·  Mews Analytics  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Raffael Bopp supported this idea  ·  May 17, 2019

16. Pop up message for online check-ins

    15 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Raffael Bopp supported this idea  ·  May 17, 2019

17. Send invoice directly to company profile

    390 votes

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    27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

    Raffael Bopp supported this idea  ·  May 17, 2019

18. Include OTA reference number on invoices

    70 votes

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    5 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers!

    We are happy to inform you that this request has been fulfilled. OTA references numbers now automatically appear on bills and invoices.

    Raffael Bopp supported this idea  ·  May 17, 2019

19. Improve the identification of the hotel we are logged in (when working on more than 1 hotel)

    33 votes

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    0 comments  ·  Mews User Management » Other  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    
    

    Raffael Bopp supported this idea  ·  May 17, 2019

20. Age-based pricing

    297 votes

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    released  ·  29 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    Raffael Bopp supported this idea  ·  May 17, 2019