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  1. 61 votes

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    Raffael Bopp supported this idea  · 
  2. 67 votes

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    1 comment  ·  Housekeeping  ·  Admin →
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    Raffael Bopp supported this idea  · 
  3. 83 votes

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    Raffael Bopp supported this idea  · 
  4. 53 votes

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    Raffael Bopp supported this idea  · 
  5. 217 votes

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    Raffael Bopp supported this idea  · 
  6. 44 votes

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    Hello from the Mews product team,

    Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.

    In order to make use of this functionality:
    1. Select a space category (settings > property > space categories)
    2. Scroll down to “Order email template”
    3. Enter the text you would like to be sent to your guests and hit save.
    4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.

    NOTE: The text does not need to be in custom HTML to appear correctly in the email.

    If you have any feedback for this feature please do let us know in the comments below.

    Kind regards,
    Mews Product Team

    Raffael Bopp supported this idea  · 
  7. 138 votes

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    Raffael Bopp supported this idea  · 
  8. 52 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Raffael Bopp supported this idea  · 
  9. 123 votes

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    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Raffael Bopp supported this idea  · 
  10. 36 votes

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    Raffael Bopp supported this idea  · 
  11. 87 votes

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    An error occurred while saving the comment
    Raffael Bopp commented  · 

    Concerning the release note from 8. October 19 "Tailor space assignment to your guests' needs". It would be great if we can use our own created space feature. This fits better to our individual hotel facilities than the MEWS template.

    Raffael Bopp supported this idea  · 
  12. 220 votes

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    5 comments  ·  Taxes  ·  Admin →
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    released  ·  Allison Chihak responded

    Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

    How do you like the feature so far and do you have any ideas for the future?

    Raffael Bopp supported this idea  · 
  13. 25 votes

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    Raffael Bopp supported this idea  · 
  14. 10 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Raffael Bopp supported this idea  · 
  15. 17 votes

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    Raffael Bopp supported this idea  · 
  16. 110 votes

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    Raffael Bopp supported this idea  · 
  17. 5 votes

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    Raffael Bopp supported this idea  · 
  18. 13 votes

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    released  ·  Mews Product Team responded

    Hello,

    thank all of you for picking up this topic – this feature has been released two weeks ago.

    You can find this option in Settings > Stay > Operator configurations and “Options” section.

    If you remove “Balance check enabled” tag, save and reboot tablet, all guests will be able to do checkin even with unpaid booking. And it doesn’t matter if credit card is attached to profile or not.

    We are looking forward see your feedback on this and see, how we can improve this next time.

    Do you miss something? Submit new ideas or reach your AM to share your feedback.

    Jakub

    Raffael Bopp supported this idea  · 
  19. 6 votes

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    Raffael Bopp supported this idea  · 
  20. 5 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Raffael Bopp supported this idea  · 
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