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  1. 78 votes

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    Thomas Klaiber commented  · 

    super useful!

    Thomas Klaiber supported this idea  · 
  2. 123 votes

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    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

    Thomas Klaiber supported this idea  · 
  3. 32 votes

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    released  ·  [email protected] responded

    This was due to a bug that has since been resolved. A key can be cut at any time after the reservation is checked in. As long as the check-in is completed, there is no problem cutting a key prior to the default reservation start time set by the property.

    Thomas Klaiber supported this idea  · 
  4. 72 votes

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    Thomas Klaiber supported this idea  · 
  5. 20 votes

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    Thomas Klaiber supported this idea  · 
  6. 106 votes

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    Thomas Klaiber supported this idea  · 
  7. 39 votes

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    Hello from the Mews product team. 


    We are so pleased to let you know that your feature request has been released. It is now possible to see the room number of a reservation on the billing screen.


    Thank you again for sharing your idea!

    Thomas Klaiber supported this idea  · 
  8. 21 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Thomas Klaiber supported this idea  · 
  9. 27 votes

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    Thomas Klaiber supported this idea  · 
  10. 44 votes

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    Hello from the Mews product team,

    Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.

    In order to make use of this functionality:
    1. Select a space category (settings > property > space categories)
    2. Scroll down to “Order email template”
    3. Enter the text you would like to be sent to your guests and hit save.
    4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.

    NOTE: The text does not need to be in custom HTML to appear correctly in the email.

    If you have any feedback for this feature please do let us know in the comments below.

    Kind regards,
    Mews Product Team

    Thomas Klaiber supported this idea  · 
  11. 36 votes

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    Thomas Klaiber supported this idea  · 
  12. 20 votes

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    Hello Mewsers,


    Thank you for sharing your feedback with us. It is unlikely that we will remove the refresh function as it is required in order for us to migrate you to a newer version of Mews which often includes the latest security updates. We can however, look into ensuring that the update does not break your workflow on the timeline.


    We will be looking into improvments for the timeline in 2022 and will consider your request.


    This request has been marked as one to be upvoted by the Mews product team.

    Thomas Klaiber supported this idea  · 
  13. 40 votes

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    Thomas Klaiber supported this idea  · 
  14. 135 votes

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    Thomas Klaiber supported this idea  · 
  15. 487 votes

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    Thomas Klaiber supported this idea  · 
  16. 202 votes

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    Thomas Klaiber supported this idea  · 
  17. 27 votes

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    Thomas Klaiber supported this idea  · 
  18. 87 votes

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    Thomas Klaiber supported this idea  · 
  19. 27 votes

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    Hi Mewsers,

    We’ve updated your request from “Display emails in customer statistics” to “Display emails in Customer profiles Arrival report” as the customer statistics report only represents numerical information.

    Your request has also been updated as an idea to upvote for the Mews community.

    Thank you for your votes and feedback!

    Thomas Klaiber supported this idea  · 
  20. 28 votes

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    Thomas Klaiber supported this idea  · 
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