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  1. 19 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Steve supported this idea  · 
  2. 23 votes

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  3. 88 votes

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    Steve supported this idea  · 
  4. 147 votes

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.


    Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY


    Thank you again for sharing your idea!

    Steve supported this idea  · 
  5. 50 votes

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    Steve supported this idea  · 
  6. 68 votes

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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Steve supported this idea  · 
  7. 77 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

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    Steve commented  · 

    Agreed!
    Boomer as I am, almost ready for reading glasses, can you imagine trying to see the difference between 50 shades of any colour...

  8. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

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    Steve commented  · 

    I cannot imagine that until now only 112 people voted for this....

    If I'm not mistaking this was one of the first request features far before 2021

    Steve supported this idea  · 
  9. 231 votes

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    Steve commented  · 

    Just do it already (pretty please with sugar on top).

    *&^%$#@!Booking.com and their "charge vcc the night after arrival" is very annoying, a lot of manual work and creates waiting at checkout when it's forgotten or done incorrect.

  10. 20 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Steve supported this idea  · 
  11. 134 votes

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    Hi Mewsers!

    We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

    We hope this update will help your teams handle the morning breakfast rush a little easier.

    To learn more about the update, please visit our release notes page.

    https://www.mews.li/app/release-notes

    Steve supported this idea  · 
  12. 81 votes

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    Hello from the Mews product team,

    We are very happy to announce that we have added reservation details in the task section of the Mews mobile app!

    You will now be able to view reservation details, as well as the room number of a reservation if there are tasks attached.

    Selecting the room number will take you directly to the space where the reservation is currently assigned.

    You can learn more about this new feature on our release notes page:

    https://www.mews.li/app/release-notes

    Steve supported this idea  · 
  13. 57 votes

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    Steve supported this idea  · 
  14. 62 votes

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    Steve supported this idea  · 
  15. 99 votes

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  16. 14 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Steve supported this idea  · 
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    Steve commented  · 

    We have many rooms OOO for a longer period of time due to *&^%$#@! Corona (not because of maintenance or anything else).
    We basically closed a floor to save costs.

    These rooms are not bookable but would like to see these OOO rooms calculated in (a separate) occupancy percentage to show what we sold, based on all rooms in the hotel

    Example August:

    Total rooms in hotel: 1302
    Available rooms: 1111
    Occupied rooms: 498
    OOO room: 191
    Occupancy on manager report (498/1111) = 45%
    Occupancy including the OOO rooms (498/1302) = 38% -->> This is what I’m looking for as well.

    At the end of the day, this is the percentage of rooms sold of the total inventory.
    Imho both percentages are important, especially these days

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    Steve commented  · 

    Would like to see OOO rooms calculated in the occupancy number.

  17. 170 votes

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    Steve supported this idea  · 
  18. 76 votes

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    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 


    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US


    Best,

    Mews Product Team

    Steve supported this idea  · 
  19. 91 votes

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  20. 114 votes

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    Steve supported this idea  · 
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