Settings and activity
43 results found
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18 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Steve
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23 votesSteve
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81 votesSteve
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142 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Steve
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49 votesSteve
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68 votes
Hi all,
Thanks to the current feedback, we decided to move back this idea to be upvoted.
We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.
Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…
Looking forward to hearing more about this!
Steve
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73 votes
Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.
We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.
Link: https://mews.typeform.com/to/aCFioorw
Thank you again for sharing your idea!
An error occurred while saving the comment -
818 votes
Hello Mewsers,
We are very happy to inform you that this feature has been added to the roadmap!
For users who would be interested in early access to the feature once we begin beta testing, please sign up to the Mews Beta testing program using the link below:
https://linktr.ee/mews_systems
Keep an eye on the release notes page for the final release:
An error occurred while saving the comment Steve
commented
I cannot imagine that until now only 112 people voted for this....
If I'm not mistaking this was one of the first request features far before 2021
Steve
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230 votes
Hi there Mewsers!
You have asked and we’ve listened!
I am happy to share the news that we have started to work on adding more flexibility to automated payments!
Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!
Let me know if you’re interested in having beta access to this incredible idea!
Best,
Mews TeamAn error occurred while saving the comment Steve
commented
Just do it already (pretty please with sugar on top).
*&^%$#@!Booking.com and their "charge vcc the night after arrival" is very annoying, a lot of manual work and creates waiting at checkout when it's forgotten or done incorrect.
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18 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Steve
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133 votes
Hi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
Steve
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80 votes
Hello from the Mews product team,
We are very happy to announce that we have added reservation details in the task section of the Mews mobile app!
You will now be able to view reservation details, as well as the room number of a reservation if there are tasks attached.
Selecting the room number will take you directly to the space where the reservation is currently assigned.
You can learn more about this new feature on our release notes page:
Steve
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56 votesSteve
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60 votesSteve
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83 votes
Hey Mewser, thank you so much for your suggestion. We’ve updated the status to ‘idea to upvote’ for the rest of the Mews community.
Steve
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12 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Steve
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An error occurred while saving the comment Steve
commented
We have many rooms OOO for a longer period of time due to *&^%$#@! Corona (not because of maintenance or anything else).
We basically closed a floor to save costs.These rooms are not bookable but would like to see these OOO rooms calculated in (a separate) occupancy percentage to show what we sold, based on all rooms in the hotel
Example August:
Total rooms in hotel: 1302
Available rooms: 1111
Occupied rooms: 498
OOO room: 191
Occupancy on manager report (498/1111) = 45%
Occupancy including the OOO rooms (498/1302) = 38% -->> This is what I’m looking for as well.At the end of the day, this is the percentage of rooms sold of the total inventory.
Imho both percentages are important, especially these daysAn error occurred while saving the comment Steve
commented
Would like to see OOO rooms calculated in the occupancy number.
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168 votes
Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Steve
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76 votes
The change in preauthorizations was released in 2022, unfortunately, we missed updating its status.
Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US
Best,
Mews Product Team
Steve
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70 votesSteve
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113 votesSteve
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Agreed!
Boomer as I am, almost ready for reading glasses, can you imagine trying to see the difference between 50 shades of any colour...