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  1. 17 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Steve supported this idea  · 
  2. 23 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve supported this idea  · 
  3. 78 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve supported this idea  · 
  4. 66 votes

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    3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Aneta responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Steve supported this idea  · 
  5. 44 votes

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    idea to upvote  ·  2 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve supported this idea  · 
  6. 67 votes

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    3 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi all,

    Thanks to the current feedback, we decided to move back this idea to be upvoted.

    We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.

    Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…

    Looking forward to hearing more about this!

    Steve supported this idea  · 
  7. 73 votes

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    12 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  david.holik responded

    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

    An error occurred while saving the comment
    Steve commented  · 

    Agreed!
    Boomer as I am, almost ready for reading glasses, can you imagine trying to see the difference between 50 shades of any colour...

  8. 804 votes

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    52 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve commented  · 

    I cannot imagine that until now only 112 people voted for this....

    If I'm not mistaking this was one of the first request features far before 2021

    Steve supported this idea  · 
  9. 228 votes

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    16 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi there Mewsers!

    You have asked and we’ve listened!

    I am happy to share the news that we have started to work on adding more flexibility to automated payments!

    Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

    Let me know if you’re interested in having beta access to this incredible idea!

    Best,
    Mews Team

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    Steve commented  · 

    Just do it already (pretty please with sugar on top).

    *&^%$#@!Booking.com and their "charge vcc the night after arrival" is very annoying, a lot of manual work and creates waiting at checkout when it's forgotten or done incorrect.

  10. 18 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Steve supported this idea  · 
  11. 133 votes

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    19 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi Mewsers!

    We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

    We hope this update will help your teams handle the morning breakfast rush a little easier.

    To learn more about the update, please visit our release notes page.

    https://www.mews.li/app/release-notes

    Steve supported this idea  · 
  12. 80 votes

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    5 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello from the Mews product team,

    We are very happy to announce that we have added reservation details in the task section of the Mews mobile app!

    You will now be able to view reservation details, as well as the room number of a reservation if there are tasks attached.

    Selecting the room number will take you directly to the space where the reservation is currently assigned.

    You can learn more about this new feature on our release notes page:

    https://www.mews.li/app/release-notes

    Steve supported this idea  · 
  13. 56 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 60 votes

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    1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 78 votes

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    5 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve supported this idea  · 
  16. 11 votes

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    4 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Steve supported this idea  · 
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    Steve commented  · 

    We have many rooms OOO for a longer period of time due to *&^%$#@! Corona (not because of maintenance or anything else).
    We basically closed a floor to save costs.

    These rooms are not bookable but would like to see these OOO rooms calculated in (a separate) occupancy percentage to show what we sold, based on all rooms in the hotel

    Example August:

    Total rooms in hotel: 1302
    Available rooms: 1111
    Occupied rooms: 498
    OOO room: 191
    Occupancy on manager report (498/1111) = 45%
    Occupancy including the OOO rooms (498/1302) = 38% -->> This is what I’m looking for as well.

    At the end of the day, this is the percentage of rooms sold of the total inventory.
    Imho both percentages are important, especially these days

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    Steve commented  · 

    Would like to see OOO rooms calculated in the occupancy number.

  17. 165 votes

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    3 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 76 votes

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    7 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi all,


    In case you've missed the update based on your feedback, now Mews releases all automatically preauthorized payments 24 hours after guests leave, providing enough time to deduct any damages or incidentals if necessary, and saving staff from the hassle of manual releases.



    Additionally, when you manually create a new preauthorization for online payments and through your Mews terminal you can now select a specific expiration date up to 28 days later.

    Read this guide to learn more about payment automation with Mews.


    One more update is in the works - that's updating the pre-authorization amount! 


    Speak soon about that,

    Mews Product Team

    Steve supported this idea  · 
  19. 60 votes

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    4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Steve supported this idea  · 
  20. 113 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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