Settings and activity

  1. 37 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Suzanne commented  · 

    Some guests have always the same wishes (such as on the back side of the building). It would be great when thats added automatically in notes; so no employee can't forget it and the guest does not have to repeat it all the time.

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  2. 126 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  3. 84 votes

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    4 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We are very happy to inform you that we have released the new group billing screen!

    On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period

    Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.

    Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

    For more information and links to the guide, visit:

    http://go.mews.com/groupBilling

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    Suzanne commented  · 

    Yes, this happends a lot! Once it has been charged and closed for 5000 euros.

    Suzanne supported this idea  · 
  4. 32 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    This idea already exists in the system. Based on review of customer’s account, we have made a change. Many thanks for coming and hope to hear from you again!

    Suzanne supported this idea  · 
  5. 78 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  6. 68 votes

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    new idea  ·  3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 52 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback.
    Yes, those fields are not as usable now – we have raised this as an issue for the development team and expect it to be fixed in the near future.

    Suzanne supported this idea  · 
  8. 102 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  9. 151 votes

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    3 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  10. 222 votes

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    new idea  ·  1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  11. 101 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  12. 261 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  13. 170 votes

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    21 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

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    Suzanne commented  · 

    Great idea!

    Suzanne supported this idea  · 
  14. 349 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Suzanne supported this idea  · 
  15. 14 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne shared this idea  · 
  16. 10 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Even though there’s a privilege for charging cards online, I’ve decided to put this feature in the unlikely section of our ideas. If we see that this feature is something you are very interested in, we will get back to it.
    Thanks!

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  17. 13 votes

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    idea to upvote  ·  4 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
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    Suzanne commented  · 

    We have the same problem, with the new screen.

  18. 27 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,
    Happy to announce that surcharging is released in Australia and New Zealand, now you can set up fees by yourself and recover expensive payment card costs!
    Looking forward to hearing from you at some other idea!

    Suzanne supported this idea  · 
  19. 34 votes

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    idea to upvote  ·  8 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
  20. 34 votes

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    idea to upvote  ·  0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Suzanne supported this idea  · 
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