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  1. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Sjoerd,

    Thank you for contacting the Mews Product team.

    We currently offer several ways to move reservations including dragging and dropping reservations to another room from the timeline, as well as the ability to move reservations to another space from the status tab of the reservation screen or to a different space category from the properties tab on the reservations screen.

    Below you will find a guide that will walk you through each of the options offered. Should you have any additional questions, please contact our support team.

    https://intercom.help/mews-systems/en/articles/4339329-how-to-upgrade-and-downgrade-a-reservation

    Dorian J. supported this idea  · 
  2. 2 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Mewsers,


    Thank you for sharing your feedback with us. We are very happy to inform you that Mews is not more responsive on all mobile devices including iPads!


    Should you encounter any sections of Mews that are not responsive please do let us know.

    Dorian J. supported this idea  · 
  3. 5 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  4. 3 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. shared this idea  · 
  5. 4 votes

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    3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Simone,

    Thank you for your suggestion. As personal guest information is found in the Customer profiles report. I have updated your feedback title to match this.

    This request has been set as one to be upvoted by the Mews Community.

    Dorian J. supported this idea  · 
  6. 17 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  7. 9 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dorian J. supported this idea  · 
  8. 37 votes

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    idea to upvote  ·  5 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  9. 4 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Dorian J. supported this idea  · 
  10. 7 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    Mews is fully optimized for processing payments under the PSD2 regulation.

    We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.

    In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.

    If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…

    Dorian J. supported this idea  · 
  11. 193 votes

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    idea to upvote  ·  9 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  12. 170 votes

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    released  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  13. 114 votes

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    on the roadmap  ·  16 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  14. 37 votes

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    integration request  ·  0 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  15. 324 votes

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    idea to upvote  ·  29 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  16. 78 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  17. 13 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  18. 48 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  19. 64 votes

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    released  ·  3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
  20. 137 votes

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    on the roadmap  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Dorian J. supported this idea  · 
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